Customer Service Representative
1 month ago
About the Role
Crown Worldwide Group is seeking a skilled Customer Service Representative to join our team in Mount Waverley. As a key member of our Mobility Division, you will be responsible for providing exceptional support and assistance to our clients and relocating employees.
Key Responsibilities
- Manage client assignments both domestically and internationally, ensuring seamless relocation experiences.
- Liaise with clients throughout the relocation process, resolving queries and concerns in a timely manner.
- Maintain accurate electronic assignment files and databases, protecting sensitive information.
- Complete financial tasks, including invoicing and reviewing third-party invoices.
Requirements
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Highly motivated, with a keen eye for detail and ability to multitask under pressure.
- Proven track record in delivering exceptional customer service in a fast-paced environment.
- Strong Microsoft Office skills, including Word and Excel.
What We Offer
- A competitive salary and superannuation package.
- Opportunities for career advancement through mentoring and our formal learning and development program.
- A dynamic, fast-paced work environment with a great team.
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