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Customer Service Representative

2 months ago

Mount Waverley, Victoria, Australia Michael Page Full time
About the Role

We are seeking a highly skilled and dedicated Customer Service Officer to join our team at Michael Page. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process customer sales orders and manage customer relationships.
  • Collaborate with internal teams, including logistics, warehouse, sales, and financial staff.
  • Issue credits, refunds, and handle customer complaints.
  • Provide outstanding customer service and support to ensure customer satisfaction.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
  • A competitive salary and benefits package.
  • Flexible working arrangements.

About Our Client

Our client is a leading manufacturer, distributor, and installer of outdoor living and entertainment spaces across Australia. They have a strong market presence and a commitment to excellence in customer service.