Customer Service Representative
2 weeks ago
About the Role
We are seeking a highly skilled and organised individual to join our team as a Receptionist. As a key member of our customer service team, you will be responsible for providing exceptional care and service to our clients and residents.
Key Responsibilities
- Manage a busy switchboard and arrange appointments
- Update resident and staff lists
- Filing and archiving
- General administration support to the Admin Coordinator
- Attend to any messages and deliver as appropriate
- Ensure all emails are read frequently throughout the day and prioritise if necessary
- Open and date stamp all incoming mail daily and distribute accordingly
- Maintain office equipment and organise service calls as needed
- Monitor and order toner supplies as required
- Maintain a stock of all stationery supplies and re-order if necessary, on a weekly basis
- Monitor franking machine supplies and re-order if necessary
- Monitor recycling boxes for used printer cartridges and call for a pickup if necessary. Record on system
- Monitor condition of courier bags. If needed, order a new one
What We Offer
- High level of support with career progression
- Competitive salary with excellent staff benefits
- Career development pathways
- Employee discounts with many top Australian Brands
At BlueCross, we value the health and safety of all our people. As such, a condition of your employment is that you may be required to participate in vaccination programs as determined by BlueCross and programs mandated by the government in the aged care sector.
All people employed at BlueCross are required to undergo pre-employment checks, including a current Police Record Check.
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