Customer Relationship Manager
6 days ago
About Us
Bendigo and Adelaide Bank is a leading financial institution that offers a wide range of products and services to its customers. We are committed to providing exceptional customer service and building strong relationships with our customers.
About the Role
We are seeking a highly motivated and experienced Customer Relationship Manager to join our team. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with our customers, identifying their financial needs, and providing tailored solutions to meet those needs.
Key Responsibilities
- Develop and maintain strong relationships with customers to understand their financial needs and provide tailored solutions.
- Identify opportunities to grow our customer base and increase revenue through business development activities.
- Process and assess loans to ensure that customers receive the best possible financial solutions.
- Work closely with the Branch Manager to deliver exceptional customer service and achieve business objectives.
- Participate in community events and activities to build relationships with customers and promote the bank's products and services.
About You
We are looking for a highly motivated and experienced individual who has a passion for building strong relationships with customers and providing exceptional customer service. You will have a proven track record of achieving strong sales results and a demonstrated history of building and maintaining strong relationships with customers.
Requirements
- Experience in consumer lending and assessing customer needs to tailor practical financial solutions.
- Ability to drive business growth through customer acquisition and quality referrals.
- Proven track record of achieving strong sales results.
- Highly developed relationship building skills.
- Ability to communicate effectively with customers face to face and over the phone.
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