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Customer Relationship Officer

2 months ago


Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Relationship Officer to join our team at Bendigo and Adelaide Bank.

As a key member of our branch team, you will be responsible for providing exceptional customer service and building strong relationships with our customers. You will work closely with customers to understand their financial needs and provide tailored solutions to meet their goals.

Key Responsibilities:

  • Meet with customers to understand their financial needs and provide personalized advice and solutions.
  • Build and maintain strong relationships with customers to ensure their ongoing satisfaction and loyalty.
  • Work collaboratively with colleagues to achieve sales targets and grow our customer base.
  • Stay up-to-date with our products and services to ensure you can provide the best possible advice to customers.
  • Contribute to a positive and inclusive team culture that values diversity and inclusion.

About You

We are looking for someone who is passionate about delivering exceptional customer service and building strong relationships with customers. You will have:

  • Excellent communication and interpersonal skills.
  • A strong understanding of our products and services.
  • The ability to work in a fast-paced environment and meet sales targets.
  • A customer-focused approach and a commitment to delivering exceptional service.
  • A willingness to learn and develop your skills and knowledge.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. You will have the chance to work with a talented and dedicated team, and contribute to the success of our business.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and building strong relationships with customers, we encourage you to apply for this exciting opportunity.