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Customer Relationship Officer

2 months ago

Melbourne, Victoria, Australia Repair Hub Full time
About the Role

We are seeking a highly skilled and enthusiastic Customer Relationship Officer to join our team at Repair Hub. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities:

  • Greet customers and ensure a positive experience
  • Manage data entry and update booking calendars and communication software
  • Arrange customer taxis and vehicle collections
  • Handle telephone and email enquiries
  • Perform other ad-hoc customer-related or administrative tasks as required

About You

We are looking for a team player who is upbeat, friendly, and has excellent communication skills. You will have good administration and computer skills, and be able to problem-solve and work with a sense of urgency. Experience in a similar role is not essential, but it will be highly regarded.

What We Offer

  • A competitive salary package
  • A supportive and friendly management team
  • Opportunities for training and career development
  • A stable and secure work environment
  • A positive and inclusive company culture

How to Apply

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application via our website. We look forward to hearing from you.