Sales Team Leadership Opportunity

4 weeks ago

Melbourne, Victoria, Australia Dyson Group Full time

Company Overview: The Dyson Group of Companies is a family-owned organisation providing quality coach and bus services across Australia. With over 1350 employees, we understand that our people are our greatest asset.

Job Description: We are seeking an experienced Sales Team Leader to coordinate and manage sales booking and invoicing, school coordination, and operational planning. As a key member of our charter sales team, you will guide and support our Charter team to effectively manage customer expectations.

Key Responsibilities:

  • Accurately process incoming coach sales enquires and bookings in a timely and efficient manner.
  • Deliver accurate quotes and bookings.
  • Maintain the highest level of efficiency and working knowledge of company systems and processes.
  • Provide positive and professional leadership to the rest of charter sales and school admin team.
  • Address team performance through providing feedback, coaching, training, or counselling as required.
  • Complete reports including monthly reports as required.
  • Support school's coordinator and backfill in their absence.
  • Actively participate in daily meetings.
  • Ensure bookings are accurate and drivers have a full understanding of requirements of each job.
  • Support Customer experience team when necessary by answering overflow phone calls and covering reception role for periods of unplanned absences.
  • Coordinate the implementation and ongoing management of company procedures to ensure compliance with contractual obligations and bus accreditation requirements and company expectations.

Requirements:

  • Experience in sales team leadership role (highly regarded).
  • Demonstrated ability to assess risk in a sales environment with a high regard for safety.
  • Strong organisational and time management skills.
  • Exceptional attention to detail and ability to multitask competing priorities.
  • Ability to read and understand budgetary reports and analysis.
  • Demonstrated ability to match customer needs to company products.
  • Outstanding verbal and written communication skills.

Estimated Salary: $80,000 - $110,000 per annum, depending on experience.

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