Customer Service and Sales Consultant Opportunity

4 weeks ago


Townsville, Queensland, Australia Telstra Full time

We're seeking a highly skilled Customer Service and Sales Consultant to join our team at Telstra in Townsville. As a Retail Consultant, you'll play a key role in delivering exceptional customer experiences and driving sales growth.

Company Overview

Telstra is an iconic Australian brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're committed to providing the best experience and delivering the best tech on the best network.

Job Description

This is a Part Time position, offering a unique opportunity to develop your skills and knowledge in a fast-paced retail environment. You'll be trained up on the latest cutting-edge tech and gadgets, enabling you to provide expert solutions for our customers.

Key Responsibilities

  • Deliver exceptional customer service and support
  • Drive sales growth through consultative selling
  • Develop strong relationships with customers and colleagues
  • Maintain up-to-date knowledge of products and services

Requirements

  • Proven customer-facing experience
  • Strong communication and interpersonal skills
  • Able to work in a target-driven environment
  • Flexible and adaptable approach

Benefits

  • Competitive base salary of $60,000 - $80,000 per annum
  • Performance-related commission
  • 30% discount on Telstra services
  • Continuous training and career development opportunities
  • Flexible working arrangements

About Us

We value diversity and inclusion, and welcome applications from individuals with various backgrounds, ethnicities, genders, and abilities. We're committed to creating a safe and inclusive workplace culture where everyone can thrive. If you're passionate about delivering exceptional customer experiences and growing your career, we encourage you to apply.



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