Community Health and Wellness Consultant
3 weeks ago
At Medibank, we're committed to making a real difference in the lives of our customers. We believe that everyone deserves access to quality healthcare and wellness services.
About the RoleWe're seeking an experienced Sales and Customer Service Consultant to join our team in Townsville. As a Local Community Consultant, you'll play a pivotal role in bringing Medibank products and services to your local community.
You'll be responsible for delivering exceptional customer service through various channels, including virtual messaging, face-to-face interactions, and phone-based systems. Your primary focus will be on providing tailored solutions to meet the unique needs of our customers, ensuring they receive the best possible experience.
Key Responsibilities:
- Provide personalized support to customers across various communication channels
- Work collaboratively with internal teams to ensure seamless customer experiences
- Analyze customer data to identify trends and develop targeted solutions
- Develop and maintain relationships with key stakeholders within the community
To be successful in this role, you'll need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong analytical and problem-solving skills
- Experience working with diverse populations and building strong relationships
As a valued member of our team, you'll enjoy:
- A competitive salary range of $60,000 - $80,000 per annum, depending on experience
- A comprehensive benefits package, including health insurance, flexible working arrangements, and professional development opportunities
- The chance to make a meaningful impact in the lives of our customers and the broader community
If you're passionate about delivering exceptional customer experiences and making a difference in the lives of others, we'd love to hear from you.
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