Business Development Manager

1 month ago

Melbourne, Victoria, Australia People's Choice Full time

About the role – We are seeking a charismatic Business Development Manager to join us at Heritage and People's Choice. With us, you will drive our ambition to be the premier lender of choice for all Australians. In this dynamic role, you will ensure that all our brokers, as well as the members they introduce, receive comprehensive support to provide the best experience regardless of geographic location.

Key responsibilities:

  • Drive performance and embed behaviours in line with Broker Strategy objectives.
  • Implement best practice broker relationship management strategies that promote strong advocacy and usage of Heritage and People's Choice for home loans.
  • Establish and deliver a programme to build effective broker networks including attending and hosting events.
  • Achieve all key performance metrics for brokers across agreed financial, risk and member targets.
  • Provide leadership, guidance, coaching and support to the broker lending team.

About you:

You are charismatic in nature, with the innate ability to build and maintain strong relationships both internally and externally, while engaging with and supporting the team around you. You are adept at problem-solving and unafraid to ask questions, embracing new ways of working with enthusiasm and energy. To be successful in this role, you will have a proven track record in business development or relationship management within the banking or financial services industry, exhibit outstanding communication skills, and excel in managing complex sales processes. A background in credit, especially in home lending, is essential for success in this position.

Why you'll love working with us:

Heritage and People's Choice – our new brand – says exactly what we're all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You'll have access to financial and lifestyle benefits to support your success and individuality:

  • Flexibility and hybrid working arrangements.
  • Enhance your salary with discounts on banking, health insurance, and shopping across Australia.
  • Advance your career with training, study support, and project opportunities.
  • Competitive leave benefits that empower employees to take time for themselves and loved ones.
  • Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors' program.
  • Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
  • Be recognised for your contributions through our peer-driven recognition program.

A bit about Heritage and People's Choice:

We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states. With a vision 'To deliver positive change through banking', Heritage and People's Choice serves members and contributes to the community, while offering an inclusive, flexible work environment. We're big enough to make an impact; but agile enough to influence and do interesting work.

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