Front Office Team Member

2 weeks ago


Manly West, Queensland, Australia Accor Full time

At Manly Pacific, we are seeking an enthusiastic and passionate Front Office superstar to join our fun team. As a customer-centric hotel, we attract friendly, diverse, and engaging people who embody our relaxed lifestyle.

Your role will be to:

  • Deliver exceptional guest experiences through efficient and friendly check-in and check-out processes
  • Manage guest feedback and requests professionally, prioritizing satisfaction
  • Stay up-to-date on hotel facilities and provide accurate information to our guests
  • Collaborate with other departments to ensure seamless operations
  • Upsell and work towards meeting departmental and hotel targets
  • Create memorable moments and outstanding service for our guests

To succeed in this role, you will have:

  • A "can-do" attitude and a passion for people
  • Strong communication skills, adaptable to each guest's unique needs
  • Working rights within Australia
  • Previous experience with Opera (not essential but beneficial)
  • A genuine enthusiasm for the hospitality industry

Benefits of working with us include:

  • A hybrid work arrangement, allowing you to balance work and life
  • Wellness benefits, including an Employee Assistant Program and discounts on fitness classes
  • Opportunities for personal development and career progression
  • Comprehensive discounts across Accor properties and restaurants
  • An inclusive parental leave policy
  • Complimentary dry cleaning and barista coffee

Apply today if you're a motivated and customer-focused individual who is passionate about delivering exceptional service in a fast-paced environment.



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