Sydney Hotel Ambassador
5 days ago
Located in the picturesque suburb of Brookvale, just a short drive away from Manly beach and Warringah Mall. This 120-guest room hotel offers secure parking, a restaurant, all-day dining, and a small meeting room.
We are part of Accor, the world's largest and fastest-growing hotel group with over 5,000 properties in more than 90 countries.
Job Title: Part Time Hotel All-RounderWe are seeking an enthusiastic and energetic individual to join our team as a Part Time Hotel All-Rounder. As a key member of our Front Office & Food & Beverage operations, you will provide exceptional service to our guests at all times.
Key Responsibilities:- Guest Service Delivery: Deliver service excellence from check-in to check-out, making our guests feel welcome and comfortable.
- First Point of Contact: Often be the first point of contact for guests and visitors, providing a warm and friendly welcome.
- Food and Beverage Services: Serve guests at the cafe, make coffees, and complete various tasks to ensure every day is different.
- Hotel Operations: Complete a wide range of tasks to maintain high-quality services, including selling hotel facilities, taking reservations, delivering food, and maintaining guest accounts.
- Customer Service Experience: Previous customer service experience, preferably in a hotel environment.
- Computer Skills: Strong knowledge of computer systems, including Microsoft Office and Opera.
- Communication and Presentation: Strong communication skills, pride in personal presentation, and ability to work under pressure.
- Competitive Salary: $25-$30 per hour (estimated based on location and industry standards).
- Opportunities for Growth: Work alongside passionate industry professionals, be mentored by experienced hospitality experts, and contribute to the greater good of the hotel operation.
- Benefits Package: Ability to Work Your Way, Learn Your Way, and experience Benefits Your Way at Accor.
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