Water Regulation Experts Sought for Strategic Roles

2 weeks ago

Sydney, New South Wales, Australia Water Nsw Full time

About Us

At Water NSW, we're committed to ensuring the health and wellbeing of our rivers, dams, and pipelines. As a leading bulk water supplier in New South Wales, we strive to deliver excellent customer service while adhering to regulatory frameworks.

Our Opportunity

We're seeking motivated individuals to join our talent pool for Water Regulation roles, which may include positions such as Water Regulation Specialist, Water Regulation Officer, or Licensing Officer. These roles will involve reviewing and processing licence applications, providing high-level customer service, and preparing regular reporting to monitor application progress.

Key Responsibilities:

  • Review and process licence applications to meet customer requirements and ensure compliance with legislation and Water NSW standards, policies, and procedures.
  • Provide exceptional customer service and respond to customer inquiries in a timely manner.
  • Prepare regular reporting to monitor and provide insights into application processing.

Requirements:

  • Diploma or degree in a relevant discipline or equivalent industry experience.
  • Knowledge of regulatory frameworks and ability to review, interpret, and apply legislation within the workplace.
  • Experience working in a regulated environment to process customer applications.
  • Excellent customer service skills and experience to resolve customer conflicts effectively.
  • Familiarity with corporate systems and databases to process requests accurately.

What We Offer:

  • A competitive salary starting from $75,931, with potential for higher salaries based on position and experience.
  • Flexible working arrangements, including a 9-day fortnight at full pay on the enterprise agreement.
  • Up to 16 weeks paid parental leave and fertility leave.
  • Ongoing professional development and educational assistance.
  • A yearly corporate wear allowance.

Why Work with Us?

At Water NSW, we prioritize employee wellbeing and offer a range of benefits to support work-life balance. Our team is dedicated to delivering exceptional results while maintaining a safe and healthy work environment. If you're passionate about making a difference in your career and contributing to the health of our waterways, we encourage you to apply for this opportunity.

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