Career Opportunities in Water Regulation
3 weeks ago
Overview
WaterNSW is a leading provider of water supply services in NSW. As part of our team, you will have the opportunity to make a difference in the lives of millions of people across the state.
About Us
We are committed to delivering safe and reliable water supply to our customers, while also protecting the environment and promoting sustainability.
Job Description
As a Water Regulation Professional, you will play a critical role in ensuring that our customers receive high-quality water supply services. Your responsibilities will include reviewing and processing licence, dealing, and approval applications, as well as providing high-level customer service and responding to customer enquiries.
Key Responsibilities:
- Review and process licence, dealing, and approval applications to meet customer requirements and ensure compliance with legislation and WaterNSW standards, policies, and procedures.
- Provide high-level customer service and respond to customer enquiries in a timely manner.
- Prepare regular reporting as required to monitor and provide insights into the processing of applications.
Requirements
To be successful in this role, you will need to have:
- A Diploma or degree in a relevant discipline, or relevant equivalent industry experience.
- Knowledge of regulatory frameworks, including how to review, interpret, and apply legislation within the workplace.
- Experience working within a regulated environment to process customer applications.
- Excellent customer service skills and experience to respond to customer enquiries and resolve customer conflict in an appropriate manner.
Benefits
We offer a range of benefits, including:
- Flexible working arrangements.
- A 9-day fortnight at full pay on the enterprise agreement.
- Up to 16 weeks paid parental leave.
- Fertility leave.
- Yearly corporate wear allowance.
- Professional development and educational assistance.
Salary
The estimated salary for this role is between $75,931 and $108,085 per year, plus superannuation.
How We Work
We work in a hybrid way, balancing flexibility with the needs of the business, our teams, and individuals. If you're required to be in the field or on site, we can achieve flexibility in other ways, such as through a condensed work week.
Why Join Us
At WaterNSW, we believe in prioritising our employees' well-being just as much as we do our rivers, dams, and pipelines. That's why we provide a wide range of benefits to support your physical and mental health and wellbeing.
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