Customer Service Representative

1 month ago


Sunshine, Australia Youi Full time

At Youi, we're on a mission to provide exceptional customer service. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of support.

The Role:

You will be responsible for providing outstanding service to new and existing clients, listening to their needs and offering tailored insurance solutions that meet their unique requirements.

Responsibilities:

  • Ambassador of Youi's customer-centric approach
  • Amend existing policies to meet customer needs
  • Promote the benefits of our products and services
  • Actively listen and tailor policies to meet customer needs
  • Work towards sales and performance targets

About You:

We're looking for individuals who are passionate about delivering exceptional customer experiences, have outstanding communication skills, and are driven to succeed in a sales-focused role.

What You'll Get:

  • Estimated Salary: $65,000 - $80,000 per annum (dependent on location and experience)
  • 22 Days Annual Leave, plus volunteer leave and yearly salary reviews
  • Paid induction training and ongoing career development
  • Onsite amenities including Barber, Brow Bar, Massage Therapist, Games Room, free bicycle fleet use, and more
  • Opportunities for professional growth and advancement

Why Youi?

At Youi, we strike a perfect balance between professionalism and fun. We take our business seriously, but not ourselves. Join us at our state-of-the-art Sunshine Coast HQ and experience a workplace where authenticity and diversity are celebrated, and innovation is encouraged.



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