Financial Services Representative
4 weeks ago
At ANZ, we're dedicated to improving the financial wellbeing and sustainability of our millions of customers. Our mission is to shape a world where people and communities thrive.
Role OverviewWe're seeking an experienced Financial Services Representative to join our team in Sunshine VIC. As a key member of our branch, you will be responsible for providing exceptional customer service and ensuring our customers receive a seamless banking experience.
Key Responsibilities- Provide end-to-end banking solutions to meet customer needs across transaction activities, needs-based conversations, and digital solution education.
- Act as a role model and peer coach to deliver outstanding customer experiences.
- Contribute to significant customer engagement and advocacy, creating real value for our customers.
- Participate in bank programs and initiatives, actively supporting our goals.
- 'Know your customer' from a risk perspective, ensuring compliance with ANZ and branch policies.
To succeed in this role, you'll need:
- Exceptional customer focus, preferably with retail experience.
- Experience using technology and promoting its benefits.
- Ability to multitask, adapt to change, and work in a collaborative environment.
- Sound understanding of compliance and excellent communication skills.
As a valued member of our team, you'll enjoy:
- A competitive salary: $65,000 - $80,000 per annum.
- Flexible working arrangements to 'make work, work for you'.
- Access to health and wellbeing services and discounts on selected products and services.
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