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Insurance Sector Customer Service Representative

1 month ago

Sunshine Coast, Australia Fuse Recruitment Full time
About Your New Role

At Fuse Recruitment, we're currently seeking a highly skilled Insurance Sector Customer Service Representative to join our esteemed client in the insurance industry. This is an excellent opportunity for passionate individuals who excel in customer-focused environments.

Key Responsibilities:
  • Manage inbound customer inquiries with professionalism and courtesy.
  • Provide accurate information on insurance products and services while addressing customer concerns effectively.
  • Collaborate with team members to build strong relationships and ensure seamless communication.
What You'll Need to Succeed:
  • Exceptional customer service and relationship-building skills are essential.
  • Able to manage time effectively in a fast-paced environment.
  • Demonstrate attention to detail and ability to multitask efficiently.
  • Prior call centre experience is preferred but not mandatory.
Benefits and Salary:

This role offers an attractive salary of $80,000 - $90,000 per annum, depending on experience, as well as access to discounted insurance products and opportunities for career growth and personal development.

The company culture celebrates success with regular events, providing a dynamic and supportive work environment. Additionally, you'll have the option to purchase additional leave to maintain a healthy work-life balance.