Hospitality Services Representative
1 month ago
We are seeking a highly skilled Hospitality Services Representative to join our team at Novotel Sunshine Coast Resort and Convention Centre. This is an exciting opportunity to be part of a dynamic team that delivers exceptional guest experiences.
About Us
Novotel Sunshine Coast Resort and Convention Centre is a luxurious coastal resort that offers a refreshing pool, vibrant lagoon for water activities, and delectable dining options. Our 1500-person capacity facility attracts both Australian and international conferences and events.
Our Commitment to Excellence
We are committed to delivering unforgettable guest experiences and maintaining the highest standards of service. As a key member of our team, you will play a vital role in crafting memorable experiences for our guests through a smooth and enjoyable dining journey.
Your Responsibilities
- You will be the first point of contact, warmly greeting visitors, assisting with inquiries, and offering expert recommendations to elevate their experience.
- You will take accurate orders, ensure timely service, and maintain a clean, inviting environment.
- You will be involved in hosting a variety of functions and events, helping to create the lively and engaging atmosphere that keeps guests coming back.
Requirements
- Availability to a rotating roster, including weekends and public holidays
- Friendly and customer-focused demeanor
- Previous experience in customer service or hospitality
- Positive team player who thrives in a fast-paced environment
- Responsible Service of Alcohol (RSA) Certification
Why Work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 hotels across 110+ countries. We offer a range of benefits, including immediate access to global accommodation and F&B discounts, as well as opportunities for career development and recognition of service anniversaries and Accor Tenure Milestones.
Estimated Salary: $60,000 - $80,000 per annum
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