Customer Service Representative Position in Gympie
4 weeks ago
The Commonwealth Bank of Australia is seeking a highly skilled and motivated individual to fill the role of Customer Service Representative in our Gympie branch.
About UsWe are a leading banking institution with over 100 years of experience serving our local communities. Our mission is to deliver a seamless banking experience to millions of personal and small business customers.
Job DescriptionThis entry-level position requires an individual who is passionate about customer service and has a genuine interest in improving the financial wellbeing and lives of our customers.
- You will be responsible for responding to customers' transactional banking needs, processing transactions, and completing financial health checks.
- You will also educate and demonstrate our in-branch technology and digital banking options to customers.
- Respond to customers' transactional banking needs
- Process transactions including deposits, withdrawals, bank cheques, transfers, and CommFX
- Complete financial health checks to assess customers' needs
- Educate and demonstrate in-branch technology and digital banking options
- Adhere to the Bank's processes and procedures
- A passion for customer service and a genuine interest in improving financial wellbeing
- Excellent communication skills and ability to work in a busy commercial environment
- A willingness to contribute to a collaborative culture
We offer a comprehensive training program, access to extensive employee benefits and discounts, and the opportunity to work in a collaborative and high-performing culture.
Estimated Salary:Around $55,000 - $65,000 per annum, depending on location and experience.
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