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Senior Technical ITSM Specialist
2 months ago
We are seeking a seasoned Senior Technical ITSM Consultant to join our team of experts in Canberra. As a trusted advisor, you will provide technical support and leadership in the creation and delivery of technology solutions for our Federal Government clients.
Key Responsibilities:
- Provide technical expertise in ITSM tools and processes
- Lead the implementation of Enterprise ITSM solutions
- Collaborate with customers to understand their business needs
- Develop and maintain effective customer relationships
- Stay up-to-date with industry trends and best practices
Requirements:
- Minimum of NV1 level AGSVA clearance
- Extensive experience with Enterprise ITSM tools and processes
- Strong knowledge of ITIL processes and containerization technologies
- Experience with application programming languages such as Java Script, Python, Power Shell, and SQL
About OpenText:
OpenText is a world leader in Information Management, helping companies securely capture, govern, and exchange information on a global scale. We solve digital business challenges for customers ranging from small and mid-sized businesses to the largest and most complex organizations in the world.
What We Offer:
We offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.