Field Services Representative

6 days ago


Melbourne, Victoria, Australia HAU Heidelberg Graphic Equipment Ltd. Full time

Job Summary

We are seeking a skilled and experienced Field Services Representative to join our team at HAU Heidelberg Graphic Equipment Ltd. As a key member of our Service team, you will be responsible for providing mechanical support for new and remarketed press and post press equipment installations, as well as repairs to existing equipment.

Key Responsibilities

  • Provide mechanical support for new and remarketed press and post press equipment installations
  • Perform repairs to new and remarketed press and bindery equipment installed at customer sites or in-house
  • Support sales operations in respect to field technical issues, customer complaints, and sales opportunities
  • Identify service gaps and sources of customer dissatisfaction and work with the team to identify, recommend, and support solutions
  • Conduct work within HS&E regulations and adherence to all Company policies and procedures

Why Work for HAU Heidelberg Graphic Equipment Ltd.?

HAU Heidelberg Graphic Equipment Ltd. is a company with a rich history, combining innovation and tradition. We believe that we can shape our future by working together. If you are a motivated and experienced professional who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

What We Offer

We offer a competitive compensation package, a modern working environment, and excellent social benefits. Our company values people who take initiative and work collaboratively as part of a team. If you are looking for a challenging role that will allow you to utilize your skills and further develop your potential, we invite you to join our team.


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