Customer Service Specialist

3 weeks ago


Adelaide, South Australia Central Adelaide Local Health Network Full time

As a valued member of the Central Adelaide Local Health Network, we are seeking an experienced Administrative Officer to join our team.

Job Description

The successful candidate will be responsible for providing administrative support to the centralised outpatient booking service for SA Medical Imaging (SAMI). This includes triaging booking requests, providing high-quality information and assistance to customers via various channels, and working collaboratively with internal and external stakeholders.

Key Responsibilities
  • Triage booking requests for SAMI PPP and provide accurate information to customers
  • Assist customers via telephone, face-to-face, and email in compliance with standards, policies, and work instructions
  • Work collaboratively with Team members and administrative staff across SAMI and with various stakeholders
Requirements

To be successful in this role, you will require:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritise tasks effectively
  • Strong attention to detail and ability to maintain accurate records
What We Offer

In return for your expertise and dedication, we offer:

  • A competitive salary of $58,709 - $63,154 per annum
  • Opportunities for professional growth and development within the Central Adelaide Local Health Network
  • A collaborative and supportive work environment
About Us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. Our vision is to improve the health and well-being of South Australians through exceptional care and service delivery.



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