Customer Service Representative
2 weeks ago
- Efficiently manage inbound calls to provide effective solutions for customers.
- Accurately log call-related data in the CRM system and create incidents in real-time.
- Ensure timely and accurate data entry for task notes and incident reports.
- Provide end-to-end case management, escalating cases as necessary to specialist teams.
- Respond to customer needs and resolve issues in a timely and professional manner.
About the Role:
As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective telephone support.
Why Work with Us?
At Allianz Partners, we value diversity and inclusivity, and we welcome applications from candidates from all backgrounds.
We offer a dynamic and supportive work environment, with opportunities for growth and development.
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