Transformation Catalyst

2 weeks ago


Sydney, New South Wales, Australia Airservices Australia Full time

About the Role

The Shared Services function at Airservices Australia is a vital component of our operations, providing critical processes and specialist skills to deliver on our purpose.

We are seeking a highly skilled Transformation Catalyst to join our team in the Continuous Improvement and Transformation Manager role. As a key member of our leadership team, you will play a vital role in driving continuous improvement and process transformation across our organisation.

Key Responsibilities

  • Lead a team that undertakes multiple small projects with significant impact, delivering tangible benefits in terms of cost reduction, time savings, customer experience uplift, or reduced risk exposure.
  • Work closely with stakeholders across the organisation to identify root causes of challenges and develop targeted improvement plans that drive best practices and elevate Shared Services processes to a best-in-class standard.
  • Develop and execute comprehensive implementation plans, detailing milestones, resources, timelines, and deliverables for system and non-system initiatives.

About You

To be successful in this role, you will require a minimum of 5 years' experience in complex corporate operational environments, preferably in regulated industries. A project management qualification or extensive experience within a project management framework disciplined environment is also essential.

You will have demonstrated expertise in sourcing, interpreting, and presenting information to influence stakeholders, navigating complex policies, balancing competing initiatives, and applying strong analytical skills for financial data, budgeting, and cost-benefit analysis.

Airservices Australia

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world's airspace and provision of aviation rescue firefighting services at Australia's busiest airports.

We value diversity and inclusion, and we encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people.

Estimated Salary Range: $140,000 - $180,000 per annum



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