Administrative Support Officer

7 days ago

Bundaberg city centre, Queensland, Australia Chandler Macleod Full time

About the Client:

Chandler Macleod is a leading recruitment agency that specializes in connecting talented individuals with top companies across various industries. Our client is a Government Agency that aims to make life easier, accessible, and equitable for thousands of individuals and families across Australia.

About the Role:

As an Administrative Support Officer, you will play a crucial role in providing procedural, clerical, and administrative support to our client's busy team. Your key duties will include:

  • Providing Counter/Reception Support: You will be responsible for providing excellent customer service, responding to customer enquiries, and resolving issues in a timely and professional manner.
  • Managing Shared Email Inbox and Appointments: You will be responsible for managing the team's shared email inbox, scheduling appointments, and ensuring that all correspondence is handled efficiently.
  • Coordinating Appointments and Facilities: You will be responsible for coordinating appointments with the use of Agency office facilities and ensuring that facilities are accessible for participants.
  • Undertaking Research and Investigation Activities: You will be responsible for undertaking research and investigation activities, preparing associated reports and correspondence, and ensuring that all tasks are completed to a high standard.
  • Managing Data Entry and Follow-up Activities: You will be responsible for managing data entry activities, ensuring that all tasks are completed, and following up on outstanding tasks.

About You:

To be successful in this role, you must have:

  • Proven Experience: You must have proven experience as an Administration Officer, Receptionist, Customer Service, or similar role.
  • Basic Computer Skills: You must have basic computer skills and proficiency in using MS Office products.
  • First Nations Cultural Knowledge and Awareness: First Nations cultural knowledge and awareness is a plus.
  • Excellent Communication and Interpersonal Skills: You must have excellent communication and interpersonal skills.
  • Ability to Manage Stakeholders: You must be able to manage various internal and external stakeholders.
  • Ability to Handle Tasks with Competing Deadlines and Priorities: You must be able to handle tasks with competing deadlines and priorities.

Benefits:

  • Immediate Start Pending Clearance: You will be required to start immediately pending clearance.
  • Casual Temporary Assignment: You will be employed on a casual temporary basis until December 2025.
  • Full-time Hours: You will work full-time hours, Monday to Friday.
  • Competitive Hourly Rate: You will be paid a competitive hourly rate of $37.36 per hour + super.

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