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Reception and Administrative Assistant
2 months ago
About the Client:
Chandler Macleod is a leading recruitment agency that specializes in connecting talented individuals with top companies across various industries. Our client is a Government Agency that aims to make life easier, accessible, and equitable for thousands of individuals and families across Australia.
About the Role:
As an Administrative Support Officer, you will play a crucial role in providing procedural, clerical, and administrative support to our client's busy team. Your key duties will include:
- Providing Counter/Reception Support: You will be responsible for providing excellent customer service, responding to customer enquiries, and resolving issues in a timely and professional manner.
- Managing Email and Telephone Enquiries: You will be responsible for managing the team's shared email inbox, appointments, and telephone enquiries, ensuring that all communications are responded to promptly and efficiently.
- Coordinating Appointments: You will be responsible for coordinating appointments with the use of Agency office facilities, ensuring that facilities are accessible for participants.
- Undertaking Research and Investigation Activities: You will be responsible for undertaking research and investigation activities, preparing associated reports and correspondence, and ensuring that all tasks are completed to a high standard.
- Managing Data Entry Activities: You will be responsible for undertaking a range of data entry activities, ensuring that all data is accurate and up-to-date, and following up on any outstanding tasks.
About You:
To be successful in this role, you must have:
- Proven Experience: You must have proven experience as an Administration Officer, Receptionist, Customer Service, or similar role.
- Basic Computer Skills: You must have basic computer skills and proficiency in using MS Office products.
- Cultural Knowledge and Awareness: First Nations cultural knowledge and awareness is a plus.
- Excellent Communication and Interpersonal Skills: You must have excellent communication and interpersonal skills, with the ability to manage various internal and external stakeholders.
- Ability to Manage Tasks: You must have the ability to handle tasks with competing deadlines and priorities.
Benefits:
- Immediate Start: You will have the opportunity to start immediately, pending clearance.
- Casual Temporary Assignment: You will be employed on a casual temporary basis until December 2025.
- Full-Time Hours: You will work full-time hours, Monday to Friday.
- Competitive Salary: You will be paid a competitive salary of $37.36 per hour + super.