Health Information Administrative Support

Overview

Health Information Administrative Support (HIAS) Officer – Emergency Department (After Hours)

Location: Perth Children’s Hospital, Nedlands. Unit/Division: Child and Adolescent Health Service > Operations – General – PCH and Neonatology. Work Type: Casual, Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time.

Note: This is a Recruitment Pool for permanent and fixed term appointments with the possibility of extension(s) and/or permanency. Appointments may be made from this pool until 31 May 2026.

Position Profile and Role

We are seeking Health Information Administrative Services Officers for the Emergency Department (After Hours shifts) to join the Perth Children’s Hospital team and ensure accurate and efficient provision of records as part of delivering effective patient care. You will provide clerical support to the PCH Emergency Department.

Responsibilities

- Register and track patients, ensuring all patient information is correctly recorded in the hospital’s patient administration system and the Emergency Department Information System (EDIS).
- Liaise with medical, nursing and other clerical staff regarding registration, admission, transfer and discharge of patients to and from the Emergency Department.
- Ensure accuracy in each task so patient records are available to the next nurse or clinician.
- Support clinics by receiving new referrals and creating outpatient appointments.
- Prepare patient documentation for forwarding to the Medical Records department.

If you enjoy working as part of a team, in a high‑pressure environment, value accuracy and can maintain consistency and attention to detail, then this is the role for you.

Shift Details

Fixed term/full-time, part-time and casual positions are available with the following shift times:

- Monday to Sunday 3:00 pm – 11:06 pm
- Monday to Sunday 11:00 pm – 7:06 am
- Saturday and Sunday 7:00 am – 3:06 pm
- Casual shifts

Flexibility to cover shifts at other times will be highly regarded to support team members.

*Training will be provided in a block upon commencement and may differ from the chosen shift.

How to Apply

We welcome your application via the ‘Apply for Job’ button or online at www.jobs.health.wa.gov.au. Your application should contain the following:

- A current resume outlining your most recent and relevant work experience.
- The names, email addresses and contact details of two referees who can provide a confidential report (we will contact you to seek your confirmation prior to contacting referees).
- Answers to all online questions.

For Further Job Related Information: contact Julie Bradley, Acting Coordinator Emergency Department, on 08 6456 8999.

If you experience difficulties applying online, please contact Employee Services on 13 44 77 during business hours.

Eligibility to Apply

Australian citizenship or permanent residency is required for permanent positions in the public sector. Fixed term and casual positions are available to those with a valid working visa.

About CAHS

CAHS is Western Australia’s primary provider of paediatric healthcare, comprising Perth Children’s Hospital (PCH), Neonatology, Community Health, and Child and Adolescent Mental Health Services (CAMHS). CAHS operates with over 5,500 employees across PCH, KEMH, and more than 160 community clinics in the metropolitan area.

CAHS Values and Recruitment

CAHS values Compassion, Collaboration, Equity, Respect, Excellence and Accountability. During the selection process you may be assessed on your ability to fulfil the responsibilities of this position in accordance with these values. The CAHS website contains further information about benefits and services.

Other Conditions

WA Health engages staff in positions of trust and responsibility. Policies require criminal record screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant’s integrity and past ethical behaviour. CAHS encourages Aboriginal people, people from culturally and linguistically diverse backgrounds, LGBTI communities and people with disability to apply. WA Health Aboriginal Workforce Policy supports growing an Aboriginal workforce; Aboriginal and Torres Strait Islander peoples are encouraged to apply.

For assistance including any adjustments needed to accommodate a disability and confidential enquiries, contact the CAHS Talent Acquisition Team on 08 6456 0321 or cahs.talentacquisition@health.wa.gov.au.

Lodgement is system generated. Submissions on or after 4:00 pm on the closing date will not be accepted. Late or email applications cannot be considered.

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