Administration Assistant

2 weeks ago

Bunbury, Australia St John of God Health Care Full time

Your role at St John of God Bunbury Hospital

We are currently seeking Casual Administration Assistants to join Patient Administration Services at SJG Bunbury.

The Administrative Assistant is responsible for providing a highly professional standard of reception and a comprehensive admission and clerical support service to hospital clientele, caregivers and the health care team.

The Position:
- Answer telephone and desk enquiries using a pleasant, courteous and professional approach, and assist where possible or refer the enquirer to the appropriate caregiver.- Welcome patients on admission and provide room orientation as appropriate.- Complete all relevant admitting and discharge procedures (including boarders) and complete documentation.- Maintain responsibility for the management of all patient health records associated with patient admissions, transfers and discharges for the ward or area.- Ensure patient health records are accurately collated and returned to PHIS Department within 24 hours of patient discharge during weekdays or as soon as possible on Monday for discharges over the weekend.- Ensure Patient Administration system data is updated accurately and continuously.

The role rotates through both Admissions and Reception positions, including occasional after hours and weekend hours. The successful applicant will be required to work across these roles with shift times ranging from 06:00 - 21:00 daily.

You will have previous administration/reception experience, be well organised and have excellent communication and interpersonal skills.

To succeed you will have demonstrated computer literacy with MS Office and relevant databases and the ability to work effectively and harmoniously within the multi-disciplinary health care team.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you- Hourly Rate: $42.00 to $45.33 (includes 25% loading) plus 11.5% superannuation- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
- Novated leasing- work related expenses- self-education and- additional superannuation- A healthy work-life balance through flexible work options, additional purchased leave & well-being programs- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance- Employee support through our dedicated free Employee Assistance Program (EAP)- Innovative Professional Development opportunities- A welcoming and supportive culture

For enquiries contact Sandii Hewison, Team Leader - Patient Administration Services, on (08) 9722 1925

Applications Close: 11 June 2025
- Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being._
- Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community._

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