Casual Guest Service Agent

4 weeks ago

Melbourne, Australia The Great Southern Hotel Full time

The Great Southern Hotel Melbourne (GSH-Melbourne)is a busy hotel located in the heart of Melbourne’s CBD, offering 274 rooms. The hotel is in the perfect location for both the tourist and business client alike, located within extremely close proximity to all the wonderful Melbourne attractions including the Crown Casino, Southern Cross station, New Quay, Melbourne Exhibition and Convention Centre, Marvel Stadium and much more. We are currently seeking an experienced and well- presented individual to join our fast-paced Front Office team in the casual position of Guest Service Agent.

About the role:
As our Guest Service Agent, your responsibilities will include:

- Ensuring smooth check-in and check-out of guests in a timely manner
- Delivering prompt and efficient service when attending to a variety of guest requests
- Effectively communicating with all departments of the hotel to ensure customer satisfaction and operational requirements are achieved
- Answering calls in a professional manner
- Informing guests of all facilities and services in the hotel

About you:
The successful candidate must have:

- A commitment to outstanding customer service
- Excellent grooming and presentation skills
- A warm and friendly personality
- Excellent communication and time management skills
- Confidence to problem solve without supervision
- The ability to work under pressure
- Previous experience in a Reservations and Reception
- Must be available to work AM or PM shifts on a flexible rotating roster (inclusive of Public Holidays).

Benefits:
This role offers a great opportunity to expand upon your skill set. In addition, we offer the following benefits:

- Supportive team environment
- Receive ongoing training and development of skills
- High occupancy and consistent shifts
- Short walk from Southern Cross Station

High chance to work for a different branch if relocated

#J-18808-Ljbffr

  • Casual Guest Service Agent

    2 weeks ago

    Melbourne, Australia The Great Southern Hotel Full time

    **The Great Southern Hotel Melbourne (GSH-Melbourne)** is a busy hotel located in the heart of Melbourne’s CBD, offering 274 rooms. The hotel is in the perfect location for both the tourist and business client alike, located within extremely close proximity to all the wonderful Melbourne attractions including the Crown Casino, Southern Cross station, New...

  • Casual Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia 100 Exhibition Full time $45,000 - $135,000 per year

    Casual Guest Service Agent - Entry level roles availablePosition Overview:Mantra 100 Exhibition, located in the heart of Melbourne's vibrant CBD, is seeking Guest Service Agents to join the team. This exciting opportunity is perfect for a hospitality professional ready to contribute to the success of our 75-room property, offering a mix of one and...

  • Guest Service Agent

    6 days ago

    Melbourne, Australia Quest Melbourne Airport Full time

    **Quest Melbourne Airport** - Melbourne Airport, Northern Suburbs **Hospitality & Tourism** | Front Office & Guest Services **Full-time** (On-site Manager) **Kickstart your hospitality career with a national brand. Real responsibility, flexible shifts, great team culture - and for On-site Manager, a fully furnished apartment on site.** Are you looking for...

  • Guest Service Agent

    2 days ago

    Melbourne, Australia Lancemore Hotel Group Full time

    Guest Service Agent - Lancemore Crossley St. Full-time opportunity | Boutique hotel in Melbourne’s free tram zone | Access exclusive staff benefits We’re looking for a warm, personable and proactive Guest Service Agent to join our Front Office team at Lancemore Crossley St., a design-led boutique hotel in the heart of Melbourne’s theatre district. If...

  • Guest Services Agent

    4 days ago

    Melbourne, Australia Virgin Australia Full time

    **Work type**: Part Time **Location**: Melbourne **Job type**: Customer Service **Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Melbourne Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying...

  • Guest Services Agent

    2 weeks ago

    Melbourne, Australia Virgin Australia Full time

    **Work type**: Part Time**Location**: Melbourne**Job type**: Ground Operations, Customer Service**Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Melbourne Airport. We’re the airline that’s always done things a little different. We go the extra mile, in...

  • Hotel Guest Services Agent

    4 weeks ago

    Melbourne, Australia WizeHire, Inc Full time

    We’re looking for a positive and professional hotel guest services agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Guest Service Agent

    2 days ago

    Melbourne, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...

  • Guest Services Agent

    2 weeks ago

    Melbourne, Australia SOFITEL Full time

    Company Description A fabulous opportunity exists at Sofitel Melbourne On Collins to join our Reservations Team. As the first port of call, you play an instrumental part in creating the everlasting first impressions of our guests, while delivering seamless experiences and exceeding expectations to make our guests stay fabulous. If this sounds like you,...

  • Guest Services Agent

    6 days ago

    Melbourne, Australia PULLMAN Full time

    **Company Description** Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans. Our renovated stylish 419 rooms provide our guests...