Relationship Manager

1 month ago

Port Melbourne, Australia Stratton Finance Full time

Full time permanent B2B opportunity within an established Finance Broker
- Port Melbourne office, free onsite parking, hybrid work from home
- Close-knit team, supportive leadership, grow our B2B team

**About Stratton Finance**

We may be a finance company, but we are _not_ one of those _old-school_ finance companies. With over 25 years of proven experience, Stratton Finance is an award-winning finance broker that has supported hundreds of thousands of Australians in purchasing their car, boat, caravan, or commercial asset. We are real people, who work closely with our customers to secure the best rates from lenders that fit their unique situations, providing personalised assistance every step of the way. We believe we have the best quality products, technology & people to deliver a superior customer and people journey.

**Sounds like a cool place, but what about the role?**

Working at Stratton Finance in our newly created Relationship Manager position, you will be part of our growing Business Development team, working directly with the New Business Manager to nurture and grow our portfolio of referral partners. You will oversee the onboarding, training and ongoing performance of a portfolio of accounts, providing proactive support to drive relationship and sales outcomes. This is a newly created role that will allow you to add your own flare, developing processes and best practices to drive the success of our growing B2B team. Additional responsibilities include:

- Onboarding and training of individual accounts acquired through corporate partnerships
- Develop and implementation of sales strategies to drive the growth and performance of accounts
- Provide support to account holders, including product & service training and escalations
- Attending trade events, such as caravan and boat shows
- Ongoing and ad hoc reporting to both your portfolio of accounts, and internal stakeholders
- Engage in research and prospecting to identify growth opportunities within your portfolio

**To be successful in the role, you will have**:

- Previous sales experience, ideally within the financial services industry
- Understanding of financial services, lending or brokering services
- Strong sales acumen, ability to self-motivate and drive to succeed
- Exemplary communication skills, ability to build relationships
- Ability to multitask and prioritise to ensure service and performance outcomes are met
- **Successful applicants must have unlimited working rights in Australia will be required to undertake pre-employment checks.**

**The Great Stuff**
***
We are a diverse bunch of people who take pride in our company, customers and products. Our workspaces are collaborative and relaxed, no need to wear a suit and tie, but be prepared to occasionally join a friendly lunch time game of table tennis
- A suite of awesome leave benefits - volunteer leave, purchase additional annual leave, study leave, paid parental leave and more
- In addition to a hybrid work from office/home arrangement, we understand that life happens and provide our people with flexibility that really matters
- An engaging wellbeing program, providing more than just a free annual flu shot
- Defined development and leadership pathways with a dedicated in-house development coach
- Free monthly lunches, kitchens stocked with food and coffee machines, and social events for those keen on some out of the office fun

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