Head of Relationship Management

1 month ago

Melbourne, Australia Camp Australia Full time

At Camp Australia, children are at the heart of everything we do. We guide children’s growth before school, after school and on their holidays. Our engaged educators foster a safe, inclusive environment where children can relax, have fun and grow.

We partner with government, independent and religious schools across Australia. As every school is different, and every child is unique, we tailor our programs to consider each school, their community, their parents and children.

Our values: courage, gratitude, respect, joy and belonging, by listening to the voices of everyone in our team, and they speak to who we aspire to be and how we act toward each other. Our values ensure we put people at the heart of our organisation and everything we do. At Camp Australia, we are building a culture that makes CA the best place to do the work our team loves

**THE OPPORTUNITY**

Support the achievement of Camp Australia’s goals through ownership of Relationship Management function. The role of the Head of Relationship Management is critical to the effective development and maintenance of relationships with Partner schools, communities and Industry associations.

Develop and embed Relationship Management plans and practices that deliver tangible business impact and outcomes.

Lead a geographically dispersed team of Relationship Managers creating and driving pragmatic Account Management and practices that produce commercial returns - responsible for the overachievement of quarterly and annual recontracting targets and leading the team in driving profitable long term partnerships and revenue.

Leverage the insights from data - review and analyse sales and operational records and reports and use data to project sales, determine profitability and targets, and identifies potential new opportunities.

**ABOUT YOU**

You have a demonstrated record on delivering on the strategic growth agenda across all stakeholder groups, holding high expectations for results that matter, and encouraging, supporting and holding the team accountable for delivery

You understand complexities and nuances of the organisations' stakeholder groups, and will embrace their diverse idiosyncratic communities aligning CA to support those.

You understand the value of connection and will meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them. Develop and implement new sales initiatives, strategies and programs to capture key changes in the direction or demographics of our partnerships.

You are collaborative and able effectively manage the commercial side of our relationship whilst supporting our Service Delivery team's operations with insight and feedback to secure the recontracting of existing partnerships, and establish new product opportunities in those partnerships.

You will work collaboratively with all areas of the business to deliver the retention objectives at a service and financial level however demonstrate commercial acumen by consciously evaluating the health of our portfolio and determining the right decision for the business.

**BENEFITS**
- Join the leading provider of OSHC services in Australia and access professional development opportunities
- Attractive salary, motor vehicle allowance and incentive program
- A supportive team which encourages genuine work/life balance including wellbeing days and birthday leave
- Flexible working arrangements

**HOW TO APPLY**

Please submit your resume and cover letter ASAP

  • Family Relationship Counsellor

    4 weeks ago

    Melbourne, Australia Relationship Matters Full time

    About the role About the role We are seeking an experienced self-motivated, client-focused family and relationship counsellor. You will undertake intake and assessment interviews, and offer counselling and deliver evidence based therapy to individuals, couples and families including clients seeking assistance with their relationships under the provisions...

  • Family Relationship Counsellor

    2 weeks ago

    Melbourne, Victoria, Australia Relationship Matters Full time

    About the roleAbout the roleWe are seeking an experienced self-motivated, client-focused family and relationship counsellor. You will undertake intake and assessment interviews, and offer counselling and deliver evidence based therapy to individuals, couples and families including clients seeking assistance with their relationships under the provisions of...

  • Family Relationship Counsellor

    2 weeks ago

    Melbourne, Victoria, Australia Relationship Matters Full time

    About the roleAbout the roleWe are seeking an experienced self-motivated, client-focused family and relationship counsellor. You will undertake intake and assessment interviews and offer counselling and deliver evidence-based therapy to individuals, couples and families including clients seeking assistance with their relationships under the provisions of the...

  • Head of Relationship Management

    2 weeks ago

    Melbourne, Victoria, Australia Camp Australia Full time

    At Camp Australia, children are the core of our work. We support children's development before school, after school, and during holidays. Our dedicated educators create a safe and welcoming environment where kids can unwind, have fun, and thrive.We collaborate with government, independent, and religious schools all over Australia. Since each school is...

  • Head of Relationship Management

    2 weeks ago

    Melbourne, Victoria, Australia Camp Australia Full time

    At Camp Australia, children are at the heart of everything we do. We guide children's growth before school, after school and on their holidays. Our engaged educators foster a safe, inclusive environment where children can relax, have fun and grow.We partner with government, independent and religious schools across Australia. As every school is different, and...

  • Head Of Relationship Management

    2 weeks ago

    Melbourne, Victoria, Australia Camp Australia Pty Ltd Full time

    At Camp Australia, children are at the heart of everything we do.We guide children's growth before school, after school and on their holidays.Our engaged educators foster a safe, inclusive environment where children can relax, have fun and grow.We partner with government, independent and religious schools across Australia.As every school is different, and...

  • Head of Relationship Management

    2 weeks ago

    Melbourne, Victoria, Australia Camp Australia Pty Ltd Full time

    At Camp Australia, children are the center of our attention. We support kids' development before school, after school, and during their holidays. Our dedicated educators create a safe and inclusive environment where children can unwind, have a blast, and develop.We collaborate with government, independent, and religious schools all over Australia. Because...

  • Head of Relationship Management

    1 month ago

    Melbourne, Australia Camp Australia Full time

    At Camp Australia, children are at the heart of everything we do. We guide children’s growth before school, after school and on their holidays. Our engaged educators foster a safe, inclusive environment where children can relax, have fun and grow.  We partner with government, independent and religious schools across Australia. As every school is...

  • Head of Client Management

    2 weeks ago

    Melbourne, Victoria, Australia Corporate Travel Management Full time

    Client Management expert to grow and nurture CTMs impressive client portfolios across Victoria16th May, 2024About CTMCTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with...

  • Head Of Client Management

    2 weeks ago

    Melbourne, Victoria, Australia Corporate Travel Management Full time

    Client Management expert to grow and nurture CTMs impressive client portfolios across Victoria 16th May, 2024 About CTMCTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets.Its proven business strategy combines personalised service excellence with...

  • head of client management

    2 weeks ago

    Melbourne, Victoria, Australia Corporate Travel Management Full time

    16th May, 2024 About CTMCTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994...

  • Head of Relationship Associates

    2 weeks ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD - **Lead, influence & deliver strategic outcomes to a geographically dispersed team**: - **Be an outstanding leader of leaders, creating a highly engaged team of Relationship Leads and Associates**: - **Location flexible; some interstate travel required** **A career that gives you...

  • Family and Relationship Counsellor

    3 weeks ago

    Melbourne, Australia Relationship Matters Counselling and Mediation Full time

    About the role We are seeking an experienced self-motivated, child, youth and client-focused family and relationship counsellor. Provide clinical assessment, counselling, case work, group work and therapeutic support to children and families. You will also undertake intake and assessment interviews, and offer counselling and deliver evidence based therapy...

  • Head of Relationship Associates

    2 weeks ago

    Melbourne, Victoria, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeLocation: VIC- Melbourne CBD- Lead, influence & deliver strategic outcomes to a geographically dispersed team:Be an outstanding leader of leaders, creating a highly engaged team of Relationship Leads and Associates:- Location flexible; some interstate travel requiredA career that gives you moreWe are seeking a passionate and...

  • Family Relationship Counsellor

    2 weeks ago

    Melbourne, Victoria, Australia Relationship Matters Counselling and Mediation Full time

    About the roleAbout the roleWe are seeking an experienced self-motivated, client-focused family and relationship counsellor. You will undertake intake and assessment interviews and offer counselling and deliver evidence-based therapy to individuals, couples and families including clients seeking assistance with their relationships under the provisions of the...

  • Family and Relationship Counsellor

    3 weeks ago

    Melbourne, Australia Relationship Matters Counselling and Mediation Full time

    About the role We are seeking an experienced self-motivated, child, youth and client-focused family and relationship counsellor. Provide clinical assessment, counselling, case work, group work and therapeutic support to children and families. You will also undertake intake and assessment interviews, and offer counselling and deliver evidence based therapy...

  • Head of Product and Insurer Relationships

    2 weeks ago

    Melbourne, Victoria, Australia Blake Oliver Consulting Full time

    Use your broking experience in this pivotal role Use your insurer relationships to develop new products Greenfields role, make it your ownJoin a new digital insurance solutions provider, at the forefront of the market with our recent relaunch of our e-commerce platform, creating exponential opportunities for our business. We are seeking a dynamic and...

  • Family and Relationship Counsellor

    2 weeks ago

    Melbourne, Victoria, Australia Relationship Matters Counselling and Mediation Full time

    About the roleWe are seeking an experienced self-motivated, child, youth and client-focused family and relationship counsellor. Provide clinical assessment, counselling, case work, group work and therapeutic support to children and families.You will also undertake intake and assessment interviews, and offer counselling and deliver evidence based therapy to...

  • Client Relationship Manager

    2 weeks ago

    Melbourne, Victoria, Australia Bespoke Career Management Full time

    Sector:Architectural and Interior products- Job Ref:61410About this role:A pioneering art and technology studio south of the CBD. For 25 years, the multidisciplinary team has been creating evocative, interactive temporary and permanent art experiences for public, commercial and cultural entities globally.Our client is seeking a dynamic Client Relationships &...

  • Head of Customer Relationship Management Au

    2 weeks ago

    Melbourne, Australia Vestas Full time

    **This is a excellent opportuity to join a unique team in a company focussed on making our world a greener place.** Our customer relationship division works directly with our service site client owners to facilitate questions, problems, upgrade requests and service scheduling and many other qeries. As the Head of Customer Relationship Management you will...