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B2b Customer Service

4 weeks ago

Clayton, Australia Katz Recruitment Full time

Vibrant Culture: Be part of a supportive team with strong leadership
- Fantastic Perks: Enjoy a range of employee benefits
- Career Growth: Join a globally recognised brand that values your development

**Exciting Opportunity: B2B Customer Service & Account Management Specialist - Clayton area, VIC**

**Why You'll Love This Opportunity**:

- Vibrant Culture: Be part of a supportive team with strong leadership
- Fantastic Perks: Enjoy a range of employee benefits including Birthday Leave, Team Building Opportunities & Lunch treats + much more
- Career Growth: Join a globally recognised brand that values your development

**About the Role**:
We are partnering with a leading organisation looking for an experienced B2B Customer Service & Account Management Specialist to join their team in Clayton, VIC. If you have a strong background in building long-term customer relationships and are passionate about delivering exceptional service, this is an opportunity you won’t want to miss.

**What You’ll Do**:

- Build and maintain strong customer relationships, providing 1st class service to ensure long-term satisfaction and continued success
- Ensure timely and accurate order processing, handling forward and back orders efficiently within 24 hours
- Collaborate with Operations to ensure timely deliveries and smooth inventory management
- Minimise credit returns by maintaining high levels of order accuracy and attention to detail

**What We’re Looking For**:

- Customer service champion, dedicated to building strong, lasting relationships and keeping clients happy
- Strong communicator, able to professionally manage enquiries and provide quick, effective solutions
- Organised and detail-driven, with a focus on continuous improvement and process enhancement
- A collaborative team player who excels in a fast-paced environment and is committed to providing outstanding customer experiences

**How to Apply**:
Ready to make an impact?

Join us and unlock an exciting opportunity to thrive in a rewarding environment dedicated to exceptional customer service. We can’t wait to hear from you