File and Administration Assistant

1 week ago


South Yarra, Australia Lex Medicus Full time

**Company Description**
MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, mlcoa is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.

Lex Medicus is an established and reputable medico-legal provider, operating for 13+ years. Lex Medicus is privileged to collaborate with over 220+ experienced and credentialed medical experts, spanning over 50 specialties. Together, we are committed to delivering impartial, fit-for-purpose and high-quality medico-legal reports and impairment services throughout Australia.

The File and Administration Assistant is responsible for tracking, compiling, cross-referencing and preparation of all pre-appointment documentation in line with Lex Medicus’ agreed timeframes. The File and Administration Assistant ensures the quality of pre-appointment documentation in line with Standard Operating Procedures, expert preferences and legislative/jurisdictional requirements. The File and Administration Assistant provides excellent customer service, timely resolution of issues and supports in the provision of factually accurate and timely reports.

The role includes but is not limited to;
- Pre-appointment checking, chasing and preparation of all report files;
- Pre-appointment preparation of templates for experts and transcribers;
- Provide exceptional customer service and product/service information;
- Resolve emerging problems and handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, record customer interactions and escalation;
- Support the Clinic Coordinator in management of reception on day to day basis;
- Greet and sign in experts and examinees to Lex Medicus’ offices.

**Qualifications**
- Study, experience or qualifications in allied health, legal or insurance industries - highly regarded
- High level of written and verbal communication skills
- Good computer skills, particularly with Microsoft Office
- Strong attention to detail;
- Strong organisational and time management skills;
- Problem-solving & initiative;
- Adaptability and reliability;
- High level of personal accountability;
- Demonstrated ability to work as part of a team;
- Commercial acumen and genuine enthusiasm to build relationships and provide excellent customer service.

**Additional Information**

**You are welcome here.**

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.



  • South Yarra, Australia Lex Medicus Full time

    **Company Description** The File and Administration Assistant is responsible for tracking, compiling, cross-referencing and preparation of all pre-appointment documentation in line with Lex Medicus’ agreed timeframes. The File and Administration Assistant ensures the quality of pre-appointment documentation in line with Standard Operating Procedures,...


  • South Yarra, Australia Lewenberg & Lewenberg Solicitors Full time

    We are a small boutique firm located on Toorak Road, South Yarra with a proud 50 year history. We are seeking a full time Receptionist with excellent time management skills and a keen eye for detail to join our team. Reporting to the Managing Partner and Human Resource Manager, the role will cover a variety of administrative and secretarial tasks in...


  • South Yarra, Australia Lewenberg & Lewenberg Solicitors Full time

    We are seeking a highly organized and personable individual to join our dynamic team as a Receptionist/Administrative Assistant. This multifaceted role is crucial in ensuring a smooth and efficient office environment. **Responsibilities**: - Serve as the first point of contact, warmly greeting visitors and managing incoming calls with professionalism and...

  • Leasing Administrator

    7 months ago


    South Yarra, Australia Schnitz Full time

    Here at Schnitz, we are one big family, passionate about spreading happiness with authentic hand-crafted schnitzel. From our stores to our support office and our franchisees, we live and breathe our values of quality, compassion, integrity, and family. And it’s our love for making people happy that brings us all together and makes our dedicated,...


  • South Yarra, Australia Lex Medicus Full time

    **Company Description** Client Services Assistant plays a crucial role in supporting the day-to-day operations of the Client Services team. This position is essential for maintaining the efficiency and effectiveness of the team by providing administrative assistance and contributing to the overall success of customer interactions, appointment management, and...


  • South Yarra, Australia Lex Medicus Full time

    **Company Description** Client Services Assistant plays a crucial role in supporting the day-to-day operations of the Client Services team. This position is essential for maintaining the efficiency and effectiveness of the team by providing administrative assistance and contributing to the overall success of customer interactions, appointment management, and...


  • South Yarra, Australia Tradeflex Full time

    **About us**: Tradeflex is a wholly owned and operated Australian business. We are a highly reputable integrated facilities management company experiencing impressive growth. We have a national footprint and an enviable reputation for relationship-driven service. Our client base covers retail, transport, education, residential, industrial, commercial and...


  • Dandenong South, Australia Bradnam's Windows and Doors Full time

     About The RoleA Maintenance Administrative Assistant plays a crucial role in assisting in the efficient and effective operation of maintenance activities within our organization. Reporting to Maintenance manager, this role encompasses various responsibilities, including purchasing support to production and maintenance, maintenance system administration,...


  • Dandenong South, Australia Bradnam's Windows and Doors Full time

    National AluminiumAbout The RoleA Maintenance Administrative Assistant plays a crucial role in assisting in the efficient and effective operation of maintenance activities within our organization. Reporting to Maintenance manager, this role encompasses various responsibilities, including purchasing support to production and maintenance, maintenance system...


  • South Brisbane, Queensland, Australia Frontline Recruitment Full time

    About the RoleWe are seeking an experienced Accounts Administrator to join our team. As an Accounts Administrator, you will be responsible for providing administrative support to our finance team.Key Responsibilities:Reception and Customer Service duties, including answering phones, greeting clients, and managing arrivals and departures.General...


  • Rochedale South, Australia Franklyn Blinds Awnings Security Full time

    Franklyn Blinds, Awnings and Security is a Brisbane owned and based window furnishings manufacturer. Since opening in 1987, we have continued to innovate and improve our products so we can offer our clients, Brisbane’s biggest range of Blinds, Shutters, Awnings and Security Screens. We take pride in the fact that we are a market leader in our industry. We...


  • South Yarra, Australia Innovative Talent Recruitment Pty Ltd Full time

    MONDAY TO FRIDAY (NO WEEKENDS) - GUARANTEED INTERNAL GROWTH - EMBRACE COMPLETE OWNERSHIP IN THIS ROLE **SALES OPERATIONS ASSISTANT | TEMP TO PERM** Join an organisation where you get the WHOLE PACKAGE! Why tick 3 out of 5 when you get 5/5 in this business. It's an opportunity that is ready for an experienced Sales & Marketing Administrator who is highly...


  • South Plympton, Australia Edge Recruitment (SA) Pty Ltd Full time

    Multiple award winning commercial agency - Key role providing administrative support to the asset management team - CBD location Our client is a South Australian owned success story, providing both a vital management and service in the commercial property arena. If you have dreamt of working with one of the most recognised and best in the industry, then...

  • Office Administrator

    6 months ago


    South Melbourne, Australia Grindal Legal Full time

    Grindal Legal is a boutique Melbourne law firm working on interesting and innovative legal issues in Property Law, Conveyancing, Mortgage Lending and Estate Planning. We are a welcoming and productive team that takes pride in our work and our clients' success. **The opportunity** In this busy role, you will provide support to the General Manager and other...


  • Rochedale South, Australia Franklyn Full time

    **Admin Assistant - Casual** Franklyn Blinds Awnings Security is Brisbane owned and based window furnishings manufacturer. We take pride in the fact that we are a market leader in our industry. We are looking for an administration assistant to join our team at our new propose built factory at Rochedale. The position will be on a part time basis for 1 day...


  • Rochedale South, Australia Franklyn Full time

    **Admin Assistant - Casual** Franklyn Blinds Awnings Security is Brisbane owned and based window furnishings manufacturer. We take pride in the fact that we are a market leader in our industry. We are looking for an administration assistant to join our team at our new propose built factory at Rochedale. The position will be on a part time basis for 1 day...


  • Narre Warren South, Australia Pinpoint Property Recruitment Full time

    Fabulous Commercial Property Organisation to make your resume stand out! - Small team and friendly environment! - Immediate start, Excellant $$$ **Full Job Description** **The Organisation** Come bring your skills to our client’s friendly and professional Shopping Centre Management team located in Cardinia Shire. Join their highly renowned and...


  • South Yarra, Australia Melbourne Girls Grammar Full time

    Melbourne Girls Grammar is seeking a diligent and motivated Data Administration Assistant to join our Marketing and Community Engagement Team on an ongoing basis. You will work as part of a dynamic team within the Marketing and Community Engagement office and under the guidance of the Registrar and in collaboration with the Executive Director, Marketing and...


  • South Yarra, Australia Hair Doctors Australia Full time

    **Join Our Team as a Receptionist/Admin Assistant/PA at Our State-of-the-Art Hair Transplant Clinic in South Yarra!** Are you a friendly, organized, and detail-oriented individual looking for a rewarding opportunity? Look no further! We are currently seeking a casual Receptionist/Admin/PA to be a vital part of our esteemed Hair Transplant Clinic. **About...


  • Langwarrin South, Victoria, Australia Recruit Shop Full time

    About the RoleWe are seeking a highly skilled and experienced Receptionist to join our team at Recruit Shop. As a key member of our administration team, you will be responsible for providing exceptional customer service and administrative support to our clients and staff.Key ResponsibilitiesAnswering phone calls and responding to emails in a timely and...