Key Account Manager

4 weeks ago

Canberra, Australia Austcorp Executive Full time

Soft Services Facilities Management
- Based in Canberra, ACT
- Offering up to $140,000 package

A strong, skilled and stakeholder-orientated Key Account Manager to support Integrated FM service, although the initial focus will predominantly be Soft Services. You will be qualified in Management or Facilities, with 5+ years Senior FM, Senior Key Accounts or Regional Management experience ideally gained within the Soft Services FM sector.

**Why Apply**
This leading national organisation is well-renowned within the Facilities Management sector, to support key clients, they are seeking to appoint a Key Account / Contract Manager.

**Base Criteria**
Ideally qualified in Business, Hospitality or Facilities Management along with a strong understanding of Soft Facilities Management service delivery.

Outstanding Leadership and Organisational Strategy skills with a High Emotional Intelligence, along with class-leading Stakeholder Engagement and Relationship Management attributes, able to fully engage at Front-line, Middle Management and C-Suite Level.

**Outline Duties**
Performing a lead role ensuring ongoing supply of high-quality Facilities Management services, providing senior operational and strategic client interface and direction, whilst driving corporate growth and service delivery strategies.

Manage and ensure the delivery of Facilities Management services, while leading a diverse workforce across the site(s) / client(s) and supporting mentoring and training.

Lead, drive, support and coordinate management, supervisory and support staff (including contractors) undertaking work within the premises.

**Skills and Attributes**
- Facilities, Contract or Key Account Management experience within a major Integrated FM environment managing the delivery of large or multi-site contracts.
- Strong experience in managing a team of facilities management, support and front-line staff providing clear goals, direction and timescales to ensure their effective achievement of objectives.
- An excellent communicator, with fluent English language skills, you will provide clear and concise instructions, management and strategic plans and undertake internal and external stakeholder interface.
- Engaging personality and strong presentation skills, able to delegate responsibilities to ensure efficiency of time.
- Personal commitment and drive to ensure a continuous programme of best practice, innovation, business optimisation, and industry leadership.
- A strong manager who can engage fully with frontline staff (direct and contract), undertake walk-rounds, yet provide strategic direction and head-office support and stakeholder engagement.
- Encouraging people development initiatives, diversity programmes, commitment to safe working practices and enhancing specialisms within the portfolio.

**_ _**

**_Deal with experienced professionals, AustCorp’s FM lead recruiters have over 85 years industry experience_

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