Conference Centre Manager

3 weeks ago

Sydney, Australia Chartered Accountants ANZ Full time

We encourage Passion to Grow and improve
- Collaborate with teams to deliver a seamless and world-class experience.
- Build strong relationships with clients and stakeholders, deliver exceptional service.
- Perm, office based role - CBD

ABOUT THE ROLE
We are seeking a talented and driven individual to manage our Conference Centre facility and lead its transformation. As the Conference Centre Manager, you will be responsible for delivering a commercially viable and high-quality experience to our internal and external members/customers.

**Responsibilities**:

- Manage a small team to ensure efficient and cost-effective operations, meeting service standards
- Oversee day-to-day operations, compliance, and policies as the conference centre licensee
- Coordinate in-house facilities for events, including setup, catering, and AV
- Lead and develop the team, ensuring compliance, exceptional customer service, and open dialogue on performance and development
- Maintain catering kitchens, storerooms, and stock levels with responsible practices for alcohol and food handling
- Continuously improve processes for compliance, resource utilization, and budget management.
- Foster strong relationships with internal and external stakeholders, acting as a key liaison point.
- Cultivate supplier relationships, review and negotiate service levels, and ensure competitive pricing.
- Gather customer information for product and service enhancements.

**Key Responsibilities will include**:

- Minimum of three (3) years' experience in hospitality/functions/events
- Proven experience in team management and budget oversight
- Exposure to a corporate work environment
- Proficiency in computer systems, software, and audio-visual equipment troubleshooting
- Customer-focused mindset with excellent problem-solving skills
- Ability to thrive in both team and independent work settings
- Strong organizational skills with a growth mindset
- Relevant certifications (RSA, food handling and safety)
- Eligibility to become the liquor license holder for the conference centre.

ABOUT US
Chartered Accountants Australia and New Zealand (CA ANZ) represent more than 132,000 financial professionals, supporting them to make a difference in the businesses, organisations, and communities in which they work and live.

Being a difference maker is the difference between good and excellent. Between hoping we can do something and having the substance to know we can.

We are shaping and advancing the profession of accounting through high ethical and professional standards, advocating for the public good, and delivering first-class education resources and tools. We seek innovative ways to deliver new and better services to meet the ever-changing needs of our members. By supporting our members, we help make a difference.

WHAT’S IN IT FOR YOU
When you join us, you have an opportunity to develop great skills and strong networks and do something different and fresh with your career. To help you in your journey, our benefits include lifestyle discounts, access to LinkedIn Learning, and a hybrid working model that allows you to work from home but also time in the office for engagement and collaboration.

HOW TO APPLY

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