Contact Centre Manager

As the Contact Centre Manager, you will lead and empower our frontline team, fostering adaptability and strong stakeholder relationships. This dynamic role is crucial for Bupa and Health Services programs, involves overseeing administration, processing tasks, and ensuring operational efficiency. As the manager you will collaborate with the Leadership team...

Drive exceptional customer satisfaction and top-tier performance in our Contact Centre Operations as a seasoned Contact Centre Manager, Collections.This is a prime opportunity to join at an early stage in the growth of our Collections team, with the ability to shape how the team operates.In this critical role, you'll be a driving force behind CMM's Contact...

About the RoleWe are seeking an experienced Contact Centre Manager to lead our Collections team in Sydney, driving top-tier performance, exceptional customer satisfaction, and continuous improvement.In this critical role, you'll be a driving force behind CMM's Contact Centre Operations, ensuring seamless customer interactions, efficient processes, and a...

Bupa Medical Visa Services delivers health assessments on behalf of the Australian Government to our customers who are applying for visas to live, work or study in Australia. We are known for our welcoming, rewarding, and high-performing workplace, with our customers at the heart of everything we do.As the Contact Centre Manager, you will lead and empower...

Bupa Medical Visa Services delivers health assessments on behalf of the Australian Government to our customers who are applying for visas to live, work or study in Australia. We are known for our welcoming, rewarding, and high-performing workplace, with our customers at the heart of everything we do.As the Contact Centre Team Leader, you will lead and...

**_Full-time permanent opportunity to lead, coach and support a contact centre team in a dynamic environment _**: - **_Continue to build your leadership qualities and skills within a collaborative supportive team_** **About the Role** The Contact Centre Lead coordinates and implements contact centre operations across multiple electoral processes in order...

Join us as a Contact Centre Manager, Collections supporting Challenger Mortgage Management based in SydneyChallenger Mortgage Management (CMM) is at the forefront of mortgage servicing, leveraging cutting-edge technology on a best-in-class Salesforce platform to manage diverse mortgage portfolios for our investors.As we continue to grow, we are seeking an...

Challenger Limited is an ASX-listed investment management firm managing $127 billion in assets (as at 30 June 2024). Life with us is fast moving and always exciting. Together we’re driving to deliver our vision to provide our customers with financial security for a better retirement._ - We achieve this goal by providing a work environment where people from...

**We’re powered by purpose** Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms. We have been recognised in...

Contact Centre Manager - facebook- Twitter- GREENPEACE Get ready to join the fight for a greener, more peaceful world with Greenpeace Australia Pacific (GPAP)! As an independent campaigning organisation, we creatively and peacefully shine a light on the urgent environmental challenges facing our planet. We don’t shy away from the tough issues, exposing...

About the RoleWe are seeking a highly skilled Contact Centre Consultant to join our team at PRP Diagnostic Imaging. As a Contact Centre Consultant, you will be responsible for managing the first point of contact with our patients, providing exceptional customer service, and ensuring that all information is accurate and up-to-date.Key Responsibilities* Manage...

About the RoleWe are seeking an experienced Contact Centre Manager to lead our Collections team in Sydney, driving top-tier performance, exceptional customer satisfaction, and continuous improvement.As a key member of our team, you will be responsible for the end-to-end management of the Contact Centre and Collections team, focusing on performance, P&L...

**_Permanent full-time position with attractive salary _**: - **_Supportive and collaborative team environment _**: - **_Help deliver a democratic process in the state of New South Wales and make a real impact!_** **About the Role** The Contact Centre Officer supports the Contact Centre Lead to coordinate and implement contact centre operations across...

About the RoleWe are seeking a highly skilled Contact Centre Solution Specialist to join our team at MYOB. As a key member of our Customer Operations department, you will play a critical role in delivering exceptional customer experiences through the effective use of Genesys Cloud technology.Your primary responsibilities will include:Supporting the...

About the RoleWe are seeking a highly skilled Contact Centre Consultant to join our team at PRP Diagnostic Imaging.Key Responsibilities:Provide exceptional customer service to book appointments for our extensive range of imaging procedures, including MRI, Ultrasound and X-Ray.Advise patients of the preparation that need to undertake prior to their...

**Work type**: Permanent Full time **Region**: NSW- Sydney CBD, VIC- Melbourne CBD **Contact Centre Manager, Digital Channels (Full-Time, Permanent role, based in either Melbourne or Sydney)** Support our amazing Personal Direct Specialised Channels team, by overseeing the digital channels contact centre, assisting personal banking customers who reach out...

Join Our Team! Are you passionate about delivering exceptional customer experiences and driving sales success? Do you thrive in a collaborative environment where you can make a meaningful impact? If so, we have an exciting opportunity for you!  Position: Contiki Customer Experience and Contact Centre Manager  About Us: Way back in '62 one guy had a dream:...

Job SummaryWe are seeking an experienced Administrative Officer to join our ADS Contact Centre team. As an Administrative Officer, you will be responsible for providing administrative support to our contact centre team, ensuring the smooth operation of our day-to-day activities.Key ResponsibilitiesProvide administrative support to the contact centre team,...

Location: - Sydney- Job Type: - Permanent- Salary: - $230000 - $260000 per annum, Benefits: Bonuses + Car Space- Contact: - Ben Maurer- Fast paced, multi-site Call Centre leadership role, large Inside Sales team - High growth, fast paced professional services & SaaS, SME focus - Strategic leadership driving operational growth & daily cadence **The...

Contact Centre Team Leader for Local Council | Monday-Friday | $53.73 p/h + Super | Parramatta **Your new company** Work as a Contact Centre Team Leader for your Local Council. **Your new role** - Actively lead, supervise, coach and develop Contact Centre staff to ensure all services are delivered to a high standard - Monitor and review day-to-day...