Engagement Manager

4 days ago


Melbourne, Australia Delivery Centric Technologies Full time

**Role: Engagement Manager**

**Location: Melbourne**

**Client: LTI Mindtree**
- **About Delivery Centric**:_
- **Delivery Centric is a customer focused, technology solutions provider for the APAC region. With a reputation for being a reliable, flexible and scalable partner. This is because we take great pride in delivering high quality outcomes at a competitive price. We offer a focused solution set of complimentary products & services for**:_
- **-**_ **_**Cyber Security (Identity specialists)*_
- **-**_ **_**Cloud Integration*_
- **-**_ **_**Cloud Solutions*_
- **through complete project delivery, managed services and professional services.**_

Join LTIMindtree, where we're redefining technology consulting to help businesses thrive. We're looking for an Engagement Manager to lead large programs, ensuring delivery excellence, customer satisfaction, and profitability.

**Responsibilities**:
**Program Leadership**:

- Oversee large programs and manage 100+ consultants
- Take charge of delivery, customer satisfaction, and resource management

**Customer Engagement**:

- Meet customer expectations for project deliveries
- Ensure commitments are delivered and maintain high customer satisfaction

**Operational Excellence**:

- Monitor program processes, KPIs, and SLAs for 100% compliance
- Lead and mentor a technical team, addressing delivery issues

**Financial Management**:

- Ensure timely submission of SOW, Purchase Orders, and Invoices
- Manage risks and issues proactively

**Strategic Initiatives**:

- Drive proactive and RFP proposal responses
- Own delivery approaches, focusing on ROI and profitability

**Client Relationship**:

- Be a trusted advisor to customers, bringing in innovation
- Resolve client issues and maintain strong relationships

**Skills**:

- Proficient in managing global delivery
- Understand Banking and Insurance domains
- Manage customer relationships and project escalations
- Strong planning, leadership, and interpersonal skills
- Organized, deadline-oriented, and adaptable
- Certifications (Nice to Have): PMP, CSM/PSM1

Schedule:

- 8 hour shift
- Day shift



  • Melbourne, Australia Customer Engagement Centre Full time

    As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...


  • Melbourne, Australia Customer Engagement Centre Full time

    As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...

  • Engagement Manager

    3 weeks ago


    Melbourne, Australia AGL Energy Full time

    As the needs of our customers change, so do we. At AGL, we believe progress is powered by our people. If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today. Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more...

  • Manager - Engagement

    2 months ago


    Melbourne, Australia BT Talent Full time

    Join a small and expert Engagement team and grow your career. - Work in an organisation that prioritises people over profits. - Work on a range of diverse and interesting community related projects. **About the Company** A national mid-sized Consulting organisation based in the heart of Melbourne, with projects running nationally, is experiencing steady...

  • Engagement Manager

    6 days ago


    Melbourne, Australia Eagna Consulting Full time

    Help grow and manage professional services portfolio - Great support and work culture - Looking to move out of recruitment? My client is a rapidly growing professional services and training company working with clients across Data, Analytics and Business Intelligence. Due to this continued growth they are looking for an Engagement Manager for Victoria, to...

  • Engagement Manager

    7 days ago


    Melbourne, Australia IBM Full time

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Engagement Manager

    6 days ago


    Melbourne, Australia Right Lane Consulting Pty Ltd Full time

    **About the role**: As **Engagement manager** at Right Lane, you will put your strategy consulting experience to work by structuring and leading consulting workstreams, shaping compelling analyses, leading the development of persuasive written reports, facilitating discussions and workshops, and managing all aspects of client engagements. You will work...

  • Engagement Manager

    1 month ago


    Melbourne, Australia TechForce Services Full time

    Melbourne, AU- Posted 31 mins ago**Role Description**: Engagement Manager **Requirements**: Working experience NA **Work Rights**: Citizen/PR **Job Features**: - Job Category- Developer

  • Engagement Manager

    2 weeks ago


    Melbourne, Australia IBM Full time

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Manager, Engagement

    2 months ago


    Melbourne City Centre, Australia Monash University Full time

    **The Opportunity** The McKinnon Institute has a fantastic opportunity available for a Manager, Engagement to play a critical role in building and maintaining relationships with key stakeholders across all Australian parliaments. The Manager, Engagement will work closely with the Head of Engagement to contribute to the development and implementation of the...


  • Melbourne, Australia Apex Event Recruitment Full time

    Immediately Available Permanent Role - Melbourne, VIC - Working From Home - Salary $70,000 - $85,000 plus super depending on experience **The Company**: A leading national not for profit membership organisation are looking for an Events & Engagement Manager to join their Melbourne team on a permanent basis. This organisation is responsible for creating and...


  • Melbourne, Australia NES FIRCROFT Full time

    BH-263615 Posted: 13/03/2024 - Negotiable- Australia Victoria Melbourne- Permanent- Alternative & Renewable Energy- Onshore Wind**Community Engagement Manager** NES Fircroft is supporting a global wind turbine manufacturer in sourcing a Community Engagement Manager to join their team in Victoria. - Full-time, Permanent - Office is based in Melbourne - must...


  • Melbourne, Australia Transport Accident Commission Full time

    **Job no**: 926043 **Work type**: Full-time **Location**: Geelong, Melbourne **Strategic Engagement Manager** - Full time, 12 month fixed term opportunity - Geelong or Melbourne office location, with flexible hybrid working - Competitive salary $145k circa base plus superannuation - Annual bonus and salary packaging options **Care in Action** With a...


  • Melbourne, Australia Deakin University Full time

    **Job no**: 535740 **Work type**: Full-time **Location**: Geelong - City, Melbourne - Burwood **Categories**: Management Founded in 1974, Deakin is a public university in Victoria with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and the online Campus. We are a progressive and open-minded...


  • Melbourne, Australia Accord Care Full time

    **Position Description: Community Engagement Manager** **Role Title**: Community Engagement Manager **Location**: Victoria, Australia **Reports to**: National Partnership & Growth Manager, **Job Type**: Full-time **About Us**: We are a leading organisation in the National Disability Insurance Scheme (NDIS) in Victoria, Australia. Our mission is to...


  • Melbourne, Australia Sharp & Carter Full time

    Work for a community first NFP Organisation - Salary pitched between $140-150K Base + Superannuation - Great Culture | Hybrid working environment with offices in South East **About the Opportunity** *** This Communications and Engagement Manager is responsible for leading the Communications, Engagement and Events functions on behalf of this community first...


  • Melbourne, Australia Djirra Full time

    About the role - Fixed term (12 month), full-time position - Convenient inner-city location - Exciting and dynamic role - Circa $126,000 per annum About the Role Community Engagement (CE) is a program of Djirra that develops and delivers a unique range of culturally safe support services, scheduled activities and workshops for cultural connection and...

  • Engagement Manager

    6 days ago


    Melbourne, Australia Manvision Consulting Full time

    **Role : Engagement Manager** **Type : Fulltime** **Mode : Hybrid** **Location : Melbourne** **Responsibilities**: - Manage large and complex programs (100+ consultants and Revenue of AUD 15+ Million) and should own delivery, customer satisfaction, profitability and resources. - Meet customer expectations for all the project-related deliveries partnering...


  • Melbourne, Australia Melbourne Water Full time

    **Job Number**: - 978563 **Work type**: - Permanent Full Time **Location**: - Melbourne - Docklands **Categories**: - Communications, Education & Marketing **Our Organisation**: At Melbourne Water we love water and love life. What we do makes a vital contribution to Melbourne’s famous lifestyle. We achieve this by supplying high quality drinking...


  • Melbourne, Australia Melbourne Water Full time

    **Job Number**: - 978634 **Work type**: - Fixed Term Contract **Location**: - Melbourne - Docklands **Categories**: - Communications, Education & Marketing **Our Organisation**: At Melbourne Water we love water and love life. What we do makes a vital contribution to Melbourne’s famous lifestyle. We achieve this by supplying high quality drinking...