Customer Engagement Officer

2 weeks ago


Hindmarsh, Australia AnglicareSA Full time

Full time permanent position based in Hindmarsh
- Join our Community Aged Care team in a newly created role

**What we offer**:

- ** Flexible work arrangements**: Design your work-life balance. This could include working from home, part-time work, compressed working weeks and flexible working hours.*
- ** Competitive salary packaging**: Take home more with tax-free benefits, including up to $15,899 per year and an additional $2,650 tax-free each year for meals and holidays.
- ** Paid parental leave**:Get the support you need to start or grow your family, with superannuation contributions included.
- ** Invest in yourself**: Access paid study leave and up to $6,000 in financial education assistance.
- ** Career development**: Grow your skills and progress your career with genuine opportunities across the organisation.
- ** Discounted benefits**:Enjoy savings on motor vehicles, gym memberships, health insurance and more
- ** Employee Assistance Program**: Get confidential support for you and your family

**Who are we looking for?**:
We are searching for a dedicated Customer Engagement Officer who shares our commitment to providing exceptional customer service within the Community Aged Care Health & Wellness sector. This role requires a passionate individual who places a strong emphasis on customer satisfaction and continuous improvement.

**What can you expect to be doing?**:
As a Customer Engagement Officer, you will play a pivotal role in ensuring the satisfaction and feedback integration of older adults participating in our Community Aged Care Health & Wellness programs. Your primary responsibility will be to facilitate feedback processes, resolve concerns, and promote service excellence through proactive engagement and continuous improvement initiatives.

**What do you need to bring?**:
Qualifications in Customer Experience, Aged Care Services, or related fields, or equivalent practical experience demonstrating competence in customer-centric roles.
- Can do attitude
- Customer focused approach
- Willingness to learn
- Effective communication skills

**Who is AnglicareSA?**:
AnglicareSA, South Australia's leading social services provider, empowers over 50,000 individuals annually. Our 2,000 passionate employees and 300+ dedicated volunteers work tirelessly to support individuals, families, and communities. We address immediate needs while fostering empowerment, dignity, and maintaining control in their lives.

From emergency assistance to lifelong support, our diverse services cater to every life stage. We champion social justice, equality, and strong communities, because** together, we change lives.**

**How to Apply**:
You can view the Position Description via the vacancy's advert on the AnglicareSA website for further details on the role requirements.
- We are committed to the employment of First Nations people. Please contact the person listed above to discuss joining AnglicareSA and visit our _website_ for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan._
- AnglicareSA is a White Ribbon organisation committed to the prevention of violence against women._

Video



  • Hindmarsh, Australia AnglicareSA Full time

    Full-time, permanent position Based at Hindmarsh with travel across Metropolitan Adelaide Provide active promotion of, and a streamlined response to members of the public who wish to access AnglicareSA Disability and wellbeing NDIS funded services.Who are we looking for?:We are seeking a passionate and enthusiastic individual who wants to make a difference...


  • Hindmarsh, Australia AnglicareSA Full time

    Part-time (3 days a week) fixed term contract until end of June 202- Based at our Head Office in Hindmarsh Make a real difference in people's lives by being the first point of contact for customers enquiring about AnglicareSA's services Attractive salary packaging options to boost your take home payWho are we looking for?:We are seeking an enthusiastic...


  • Hindmarsh, Australia Enhanced Lifestyles Full time

    **About us** Enhanced Lifestyles is a not-for-profit disability services provider focused on enhancing our customers’ lives through respectful and person-centred support. We’re governed by our members and built by people living with disability, ensuring our customers’ needs always come first. **About the opportunity** Based in Adelaide, the Customer...


  • Hindmarsh, Australia Enhanced Lifestyles Full time

    **About us** Enhanced Lifestyles is a not-for-profit disability services provider focused on enhancing our customers’ lives through respectful and person-centred support. We’re governed by our members and built by people living with disability, ensuring our customers’ needs always come first. **About the opportunity** Based in Adelaide, the Customer...


  • Hindmarsh, Australia AnglicareSA Full time

    Full-time permanent position in an industry leading not-for-profit organisation - Flexible working and hybrid options + salary packaging benefits - Utilise your strong customer service and administration skills to ensure NDIS customer financial and administrative records are accurately managed - Based at our Head Office in Hindmarsh **What we offer**: -...


  • Hindmarsh, Australia AnglicareSA Full time

    Full-time permanent position in an industry leading not-for-profit organisation Flexible working and hybrid options + salary packaging benefits Utilise your strong customer service and administration skills to ensure NDIS customer financial and administrative records are accurately managed Based at our Head Office in Hindmarsh  What we offer: ...


  • Hindmarsh, Australia atWork Australia Full time

    **Company Description** atWork Australia is a national Employment Services provider, delivering Workforce Australia and Disability Employment Services, with over 300 locations across the country. We employ over 1000 people, from a diverse range of backgrounds to support our clients to gain meaningful employment. **Job Description** The Position**: This...

  • Full Time

    2 months ago


    Hindmarsh, Australia Des's Group Full time

    **Join a friendly team that contributes towards providing a valuable service to your community.** - ** Opportunity to join a successful family-owned business.**: - ** Work with a passionate and forward-thinking team.**: - ** Benefit from full training and support.**: - ** Flexible working roster.** **Des's Group** has 60 years of experience in...

  • Full Time

    4 weeks ago


    Hindmarsh, Australia Des's Group Full time

    **Join a friendly team that contributes towards providing a valuable service to your community.** - ** Opportunity to join a successful family-owned business.**: - ** Work with a passionate and forward-thinking team.**: - ** Benefit from full training and support.**: - ** Flexible working roster.** **Des's Group** has 60 years of experience in...


  • Hindmarsh, Australia Enhanced Lifestyles Full time

    About you You have an ambition to make a difference within the lives of others whilst simultaneously demonstrating sound leadership capabilities. You enjoy collaborative environments and creating authentic relationships with those around you. Whether you are looking for career growth, or a shift to the community sector, this newly established role you will...


  • Hindmarsh, Australia atWork Australia Full time

    Job DescriptionThe Position:This newly created role of Regional Employer Engagement Manager will lead a small team of Employer Engagement Managers and manage both internal and external employer relationships, determine strategic priorities and identify and develop pre-employment programs to support our clients into good work. This is a great opportunity to...


  • Hindmarsh, Australia atWork Australia - National roles Full time

    Company DescriptionatWork Australia is a national Employment Services provider, delivering Workforce Australia and Disability Employment Services, with over 300 locations across the country. We employ over 1000 people, from a diverse range of backgrounds to support our clients to gain meaningful employment.Job DescriptionThe Position:This newly created role...


  • Hindmarsh, Australia atWork Australia - National roles Full time

    Company DescriptionatWork Australia is a national Employment Services provider, delivering Workforce Australia and Disability Employment Services, with over 300 locations across the country. We employ over 1000 people, from a diverse range of backgrounds to support our clients to gain meaningful employment.Job DescriptionThe Position:This newly created role...


  • Hindmarsh, Australia Enhanced Lifestyles Full time

    Are you a dedicated and passionate individual looking for an opportunity to make a significant impact in the disability services sector? Join us at Enhanced Lifestyles as a Rostering Officer (Service Delivery Officer) **Position Overview**: In this full-time role, you will play a pivotal role in coordinating our team of Support Workers, dedicated to...


  • Hindmarsh, Australia Enhanced Lifestyles Full time

    Are you a dedicated and passionate individual looking for an opportunity to make a significant impact in the disability services sector? Join us at Enhanced Lifestyles as a Service Delivery Officer. **Position Overview**: In this full-time role, you will play a pivotal role in coordinating our team of Support Workers, dedicated to providing high-quality...

  • IT Help Desk Officer

    1 month ago


    Hindmarsh, Australia AnglicareSA Full time

    Access to our fantastic salary packaging, maximize your take home pay! - Full time | Hindmarsh location. - Personal and career development opportunity. **Who are we looking for?**: Do you thrive on putting people first, possessing a knack for technology, and a genuine desire to provide assistance and support across all IT matters? We're on the lookout for...

  • Procurement Officer

    2 months ago


    Hindmarsh, Australia AnglicareSA Full time

    Full-time, permanent job security in a growing organisation. - Based at our Head Office in Hindmarsh. - Hybrid working options. - Flexibility with your start & finish times within our core business hours to help your work/life balance. - Excellent workplace culture full of like-minded & passionate people. - Genuine career development pathways in South...


  • Hindmarsh, Australia AnglicareSA Full time

    Newly created position due to growth - Support the Office of the CEO at a leading not-for-profit organisation - Full-time ongoing role based at Hindmarsh **What we offer**: - ** Competitive salary packaging**: Take home more with tax-free benefits, including up to $15,899 per year and an additional $2,650 tax-free each year for meals and holidays. - **...

  • Procurement Officer

    2 weeks ago


    Hindmarsh, Australia AnglicareSA Full time

    Full-time, permanent job security in a growing organisation. Based at our Head Office in Hindmarsh. Hybrid working options. Flexibility with your start & finish times within our core business hours to help your work/life balance. Excellent workplace culture full of likeminded & passionate people. Genuine career development pathways in South Australia's...

  • Office Coordinator

    4 weeks ago


    Hindmarsh, Australia Enhanced Lifestyles Full time

    We are currently seeking an Full-Time Office Coordinator to become part of our Adelaide office team. The role requires versatility, as you will be responsible for various tasks including managing reception, handling administrative duties, providing excellent customer service to all visitors to the organisation, both in person and over the phone, and...