Customer Service Representative

6 months ago


Bella Vista, Australia Mayday Recruitment Full time

Based in Bella Vista - 1 week training in office, then WFH flexibility
- $32.73 p/h + super, Monday - Friday
- Temporary role for up to 7 weeks

We are currently seeking self-motivated and solution-focussed Customer Service Representatives to support our client in the not-for-profit sector in Bella Vista

This position will see you working as part of a diverse team to provide exceptional service to customers, team members and stakeholders to achieve company goals and uphold organisation values.

Training will be in the office for the first week, and then hybrid flexibility is encouraged.

**What's in it for you**:

- Temporary assignment for up to 7 weeks
- Perfect for visa holders to gain experience in Australia, or those with full work rights that are looking for a new challenge
- $32.73 per hour + super
- Monday - Friday working hours
- Integrate into a community-focussed business, offering you a fulfilling opportunity

**Key Responsibilities**:

- Receive and handle inbound telephone calls from customers, employees and stakeholders, demonstrating exceptional customer service and empathy to find solutions to queries
- Identify requests and gather information to ensure that queries are handled efficiently
- Follow operations procedures to resolve requests, depending on the needs of the caller
- Document details of calls in internal CRM's to ensure accurate information is being stored for future use
- Take ownership of outstanding actions that were not immediately resolved during calls, following-up where required
- Undertake outbound calls to communicate with customers or team members where required
- Ensure that all communications and solutions provided are in-line with organisation values and operating procedures

**You will need to**:

- Experience in a call centre/high-volume customer service role is essential
- Experience in the medical, healthcare, aged care, emergency or not-for-profit sectors would be beneficial



  • Bella Vista, Australia KinCare Full time

    **Job Description** About the role** We’re seeking a talented Customer Service Representative to join our bustling inbound contact centre on a fixed-term basis for 6 months. In this role, you'll serve as the welcoming voice of KinCare, dedicated to ensuring every interaction exceeds our customers' expectations. As the first point of contact, you’ll...


  • Bella Vista, New South Wales, Australia Kincare Full time

    About the Role:We're seeking a talented Customer Service Representative to join our national contact centre. As the voice of KinCare, you'll be responsible for directing incoming customer calls and assisting with various queries while ensuring exceptional customer experiences.Key Highlights:Fully remote and hybrid work optionsCompetitive salary of $70,000 -...


  • Bella Vista, New South Wales, Australia holcim Full time

    Looking for a new challenge in the industry?About the RoleWe are seeking an experienced Customer Service Officer to join our Norwest office team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, handling inquiries and orders, and working closely with sales and production staff.Key...


  • Bella Vista, Australia KinCare Full time

    **Job Description** About the role**: We’re seeking a talented Customer Service Representative to join our bustling inbound contact centre on a fixed-term basis for 12 months. In this role, you'll serve as the welcoming voice of KinCare, dedicated to ensuring every interaction exceeds our customers' expectations. As the first point of contact, you’ll...


  • Bella Vista, New South Wales, Australia KinCare Full time

    About the Role:We are seeking a talented Customer Service Representative to join our inbound contact centre on a fixed-term basis for 12 months. As the first point of contact, you will manage inbound calls from KinCare customers, Care Workers and various stakeholders, handling inquiries and ad-hoc requests with professionalism and timeliness.This is a...


  • Bella Vista, New South Wales, Australia Holcim Full time

    About the RoleThis is an exciting opportunity to join our high-performing team as a Customer Service Officer at Holcim. The ideal candidate will have experience in customer-facing roles and be comfortable working in a fast-paced environment.Job DescriptionProvide exceptional customer service to clients via phone, email, and in-person interactions.Process...


  • Bella Vista, Australia KinCare Full time

    Job DescriptionAbout the role:We’re seeking a talented Customer Service Representative to join our bustling inbound contact centre on a fixed-term basis for 12 months. In this role, you'll serve as the welcoming voice of KinCare, dedicated to ensuring every interaction exceeds our customers' expectations. As the first point of contact, you’ll manage...

  • Customer Service Rep

    7 months ago


    Bella Vista, Australia Kincare Full time

    About the roleWe’re seeking a talented Customer Service Representative to join our bustling inbound contact centre on a fixed-term basis for 9 months. In this role, you'll serve as the welcoming voice of KinCare, dedicated to ensuring every interaction exceeds our customers' expectations. As the first point of contact, you’ll manage inbound calls from...

  • Customer Service

    6 months ago


    Bella Vista, Australia Conserve Full time

    Due to continued growth, we have an opportunity available for 2 customer service focused individuals to join our Norwest based Support Team, located opposite the metro station. Our office hours are Monday - Friday 9.00 am to 5.00pm. The role includes but is not limited to: - Answering incoming calls and transferring calls to internal staff. - Assisting...

  • Sales Representative

    6 months ago


    Bella Vista, Australia FlexiHome Care Full time

    We are excited to expand our team and are looking for a Sales Representative to join us! This is an incredible opportunity to join an amazing organisation that promotes authenticity, purposefulness, responsibility and understanding, with a mission to empower the vulnerable and people living with disability. **FlexiHome Care** provides a wide range of...

  • Sales Representative

    6 months ago


    Bella Vista, Australia FlexiHome Care Full time

    We are excited to expand our team and are looking for a Sales Representative to join us in our Bella Vista office! This is an incredible opportunity to join an amazing organisation that promotes authenticity, purposefulness, responsibility and understanding, with a mission to empower the vulnerable and people living with disability. **FlexiHome Care**...

  • Sales Representative

    6 months ago


    Bella Vista, Australia FlexiHome Care Full time

    We are excited to expand our team and are looking for a Sales Representative to join us in our Bella Vista office! This is an incredible opportunity to join an amazing organisation that promotes authenticity, purposefulness, responsibility and understanding, with a mission to empower the vulnerable and people living with disability. **FlexiHome Care**...

  • Sales Representative

    3 months ago


    Bella Vista, Australia Arthrex Full time

    **Date**:Sep 30, 2024 **Location**: AUS - NSW - Sydney, NSW, AU, 2153 **Company**:Arthrex - Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better._ **Sales Representative...

  • Sales Representative

    3 months ago


    Bella Vista, Australia Arthrex Full time

    **Date**:Sep 25, 2024 **Location**: AUS - NSW - Sydney, NSW, AU, 2153 **Company**:Arthrex - Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better._ **Sales Representative...


  • Bella Vista, New South Wales, Australia HubSpot, Inc Full time

    About the RoleHubSpot is seeking a skilled Sales Development Representative to join our team. As a Sales Development Representative, you will be responsible for driving sales pipelines by conducting high-volume prospecting and working closely with Account Executives to develop and implement prospect strategies.ResponsibilitiesConduct high-volume prospecting...


  • Bella Vista, New South Wales, Australia Holcim Full time

    About this roleHolcim is seeking a Customer Service Officer to join our team in Norwest, NSW. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring timely and accurate processing of orders, and maintaining effective communication with sales and production staff.Key...


  • Bella Vista, New South Wales, Australia holcim Full time

    About this roleAs a Customer Service Officer at Holcim, you will be working in a fast-paced environment supporting the business to deliver exceptional results.The OpportunityWe are currently looking for a skilled professional to join our Norwest office team as a Customer Service Officer. This key role involves handling customer enquiries and orders in an...


  • Bella Vista, Australia HubSpot, Inc Full time

    In this role , you will be equipped with the tools, training and have the opportunity to work with high performing peers as well as partnering with Mid-Market or Corporate Account Executive to drive sales pipelines. You'll be a valued member of the team, contributing towards the growth of HubSpot's market share in the ANZ market by providing a top tier...


  • Bella Vista, New South Wales, Australia Kincare Full time

    About the RoleWe're seeking a Customer Service Representative to join our team at KinCare, a leading provider of in-home care services for elderly Australians. This is a full-time opportunity on a 9-month fixed-term contract, with working hours scheduled between 6am and 6pm, Monday through Saturday.As the first point of contact, you'll manage inbound calls...


  • Bella Vista, Australia Holcim Full time

    About this role Customer Service Officer   Working for the world's leading sustainable building materials company. Based at Norwest/ Bella Vista NSW. Supporting the business deliver exceptional results. Ongoing training & development opportunities. Holcim: As a global leader in innovative and sustainable building solutions, Holcim are enabling greener...