CRM Strategist

6 months ago

Sydney, Australia 303 MullenLowe Full time

Do you have what it takes to join us?

We’re unlike any other agency out there. We integrate all arms of our industry - advertising, data, technology and media buying - in one place to think big, take risks, provide cut through and bring good brands an unfair share of attention. We’re a different kind of beast - so if you’re a breed apart, you could be what we’re looking for.

SYDNEY

**Who we're looking for**:
This role focuses on the agency’s CRM planning efforts, working closely with existing planning team, data analysts, and integrated account service team, initially working with one of our biggest clients, a luxury automotive brand. This role has an active contribution to drive growth and the network’s effectiveness agenda.

**Key Responsibilities**
- Continues to develop clients CRM roadmap in line with their brand digitization roadmap
- Develops end to end personalised marketing and Customer Relationship strategies and customer journeys in line with CRM strategy best practices,
- Work with data analyst and clients to create strategic CRM plans, optimising the plans based on results
- Provokes the strategic debate on the brand and is a key driver of how it should be developed using CRM & digital channels; against a perspective on critical issues facing the brand
- Reads, analyses and uses data to translate it into coherent strategy (critical insights and underpins arguments) and presents it to others
- Contributes to developing the Agency's strategic planning know-how and capabilities; drives the effectiveness agenda
- Writes creative briefs, ensuring that they generate and inspire the best possible work, clearly define Client requirements and are a solution to the Client’s business problem
- Keeps up to date with any commercial information pertaining to the brand, Clients and their competitors
- Develops strong relationships with Client counterparts; builds good day-to-day and long-term enduring relationships - inspires Client confidence by value-adding to the business
- Willing to question the status quo as projects evolve; adopts an approach of continuous improvement, looking for and implementing improvements in process and approach

**Skills & Experience**
- Experience working in a creative agency on a large digital/CX account
- Forms strong arguments either in presentation form (logic, flows, structure) or during meetings and is comfortable presenting in front of an audience
- Sense of curiosity and interest in understanding business problems and developing CRM solutions to address them
- Shows strength beyond conventional comms thinking and brand planning in terms of campaign evaluation
- An advocate for the agency and someone who contributes to culture

  • CRM Strategist

    8 months ago

    Sydney, Australia Firesoft People Full time

    CRM Strategist - Job Description About the Company: We are a leading full-service agency, dedicated to delivering exceptional results and providing our clients with a competitive edge. Our diverse team brings together expertise in advertising, data analysis, technical skills, and media buying, all in a collaborative and open environment. We are driven by...

  • Digital CRM Strategist

    4 weeks ago

    Sydney, New South Wales, Australia ClearScore Full time

    We're seeking a motivated Digital CRM Strategist who is passionate about helping people improve their finances. At ClearScore, you will be an essential part of our small but impactful CRM team that helps bring users back by sending the right message to the right user at the right time.This role will be focused on delivering a seamless user journey in CRM,...

  • CRM Strategist

    6 months ago

    Sydney, Australia 303 MullenLowe Full time

    SYDNEY **Who we're looking for**: This role focuses on the agency’s CRM planning efforts, working closely with existing planning team, data analysts, and integrated account service team, initially working with one of our biggest clients, a luxury automotive brand. This role has an active contribution to drive growth and the network’s effectiveness...

  • CRM Strategy Consultant

    4 weeks ago

    Sydney, New South Wales, Australia Firesoft People Full time

    About CRM Strategy Consultant RoleFiresoft People is a leading full-service agency dedicated to delivering exceptional results and providing clients with a competitive edge. Our diverse team brings together expertise in advertising, data analysis, technical skills, and media buying, all in a collaborative and open environment.Salary RangeThe estimated salary...

  • Senior CRM Strategist

    1 month ago

    Sydney, New South Wales, Australia Montu Full time

    About the RoleWe are seeking an accomplished Crm Platform Specialist to join our team at Montu. The successful candidate will be responsible for leading the adoption and strategic implementation of Braze across our brands.Key ResponsibilitiesPlatform Expertise: Act as the primary expert for Braze, providing guidance to marketing, tech, and data teams on...

  • Lifecycle CRM Strategist

    1 month ago

    Sydney, New South Wales, Australia Compare Club Full time

    Customer Lifecycle CRM SpecialistAbout the Role

  • Media Sales Strategist

    1 month ago

    Sydney, Australia Cashrewards Full time

    Heyyyyy! We're Cashrewards, Australia’s most loved cashback platform. Shoppers love us, but not just shoppers, our team think we’re pretty awesome too. So much so that they voted and now we’re a certified Great Place to Work. As they say, the proof is in the pudding so check out this role to see if you fancy a slice yourself. **About the...

  • Customer Engagement Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Singtel Full time

    About the RoleWe are seeking a highly skilled Customer Engagement Strategist to join our team. As a key member of our organisation, you will be responsible for developing and driving initiatives that leverage insights to identify and capitalize on opportunities within our prospect and customer base.Your primary objective will be to design and develop...

  • Digital Commerce Strategist

    4 weeks ago

    Sydney, New South Wales, Australia PARTALE Full time

    About the OpportunityWe are seeking a highly skilled Digital Commerce Strategist to join our team in Sydney or Melbourne. This role involves overseeing the company's global online sales and digital presence, ensuring a seamless and engaging shopping experience for clients.The ideal candidate will have proficiency with a range of digital SaaS solutions,...

  • Key Account Strategist

    1 month ago

    Sydney, New South Wales, Australia Milwaukee Tool Full time

    At Techtronic Industries (TTI), a global leader in quality consumer and professional products, we are seeking an experienced Key Account Strategist to join our Commercial Sales team in Sydney.About UsWe are a world-class organization with a deep heritage of innovation, superior quality, and outstanding performance. Our brands, including MILWAUKEE, RYOBI,...

  • Marketing Lifecycle Strategist

    4 weeks ago

    Sydney, New South Wales, Australia VGW Full time

    About the RoleWe are seeking a highly skilled Marketing Lifecycle Strategist to join our team at VGW.As a key member of our marketing department, you will be responsible for managing the end-to-end execution of retention campaigns as part of our CRM Lifecycle strategy.With a strong focus on customer segmentation, campaign optimization, and data-driven...

  • Digital Experience Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Tabcorp Full time

    We're seeking a Digital Experience Strategist to drive creative, personalised, digital experiences & CRM campaigns using the best tech in the business ~ Adobe Experience Manager.Company OverviewTabcorp is Australia's leading gambling entertainment company. Our 3000+ team is as diverse as Australia itself. Our people drive the iconic, homegrown, world-class...

  • Digital Customer Experience Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Firesoft People Full time

    Firesoft People is a leading full-service agency dedicated to delivering exceptional results and providing clients with a competitive edge.We are seeking a highly skilled Digital Customer Experience Strategist to join our team. The successful candidate will be responsible for developing and refining CRM roadmaps in alignment with client brand digitization...

  • Sales and Lead Generation Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Remote Staff Full time

    Job DescriptionSchedule: Flexible Remote Work SchedulePosition OverviewWe are seeking an exceptional Sales and Lead Generation Strategist to drive our sales outreach efforts. The ideal candidate will have a unique blend of strategic thinking, CRM expertise, lead generation skills, and the tenacity to drive results through cold and warm outreach.Key...

  • Marketing Campaign Strategist for Customer Retention

    3 weeks ago

    Sydney, New South Wales, Australia DoorDash Technologies Australia Pty Ltd Full time

    About the OpportunityAt DoorDash, our mission is to empower local economies by connecting consumers with their favorite restaurants and stores. We are looking for a Marketing Campaign Strategist for Customer Retention to join our team in Australia.Salary: AU$120,000 - AU$150,000 per annumJob Description:We are seeking an experienced marketing professional to...

  • Commercial Agronomy Business Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Nufarm Full time

    Nufarm is the #1 best place to work in Agriculture, Mining and Utilities awarded by Financial Review and Inventium. We're looking for a skilled Commercial Agronomy Business Strategist to join our Commercial team.This role will manage key accounts across the region, focusing on generating demand for Nufarm's differentiated product portfolio. The Liverpool...

  • Sales Operations Strategist, Business Performance Enhancement

    3 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    Job SummaryWe are seeking a highly skilled Sales Operations Strategist to join our team at Amazon. As a key member of our organization, you will be responsible for driving business performance enhancement through data-driven decision-making and process improvement.About the RoleThis is an exciting opportunity to work with a talented team of professionals who...

  • Digital Data Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Mane Consulting Full time

    About the RoleWe are seeking a highly skilled Digital Data Strategist to join our team at Mane Consulting. As a key member of our data and analytics practice, you will play a critical role in helping our clients drive business growth through data-driven decision making.Job SummaryThe successful candidate will have a minimum of 5 years' experience in digital...

  • Sales Growth Strategist

    2 weeks ago

    Sydney, New South Wales, Australia Hibob Full time

    About the Opportunity">We are seeking a skilled and driven Sales Growth Strategist to join our Sydney-based team. This is an excellent opportunity for a highly motivated individual to take on a challenging role that can lead to professional growth in sales.Your Key ResponsibilitiesWork cross-functionally with our team to attract and sign new customers,...

  • Sales Operations Strategist, APJ Startup Sales Growth

    3 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    Drive Business Growth as a Sales Operations Strategist at AmazonAbout the RoleWe're seeking a skilled Sales Operations Strategist to join our dynamic team in APJ. As a key member of our startup sales growth team, you'll partner with AWS Sales Leaders to define, land, and execute strategic priorities.ResponsibilitiesDevelop and refine sales processes,...