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Senior CRM Strategist

2 months ago

Sydney, New South Wales, Australia Montu Full time
About the Role

We are seeking an accomplished Crm Platform Specialist to join our team at Montu. The successful candidate will be responsible for leading the adoption and strategic implementation of Braze across our brands.

Key Responsibilities
  • Platform Expertise: Act as the primary expert for Braze, providing guidance to marketing, tech, and data teams on optimal platform usage.
  • Campaign Enhancement: Collaborate with CRM teams to design, develop, and refine campaigns that drive retention and conversion.
  • Project Planning: Support the planning and execution of projects related to the CRM Customer Engagement Platform (CEP).
  • Execution & Alignment: Contribute to the successful delivery of projects, ensuring timely completion and alignment with CRM Managers' and Specialists' objectives.
Requirements
  • Bachelor degree in Marketing, Business, Communications, IT or correlated field.
  • 4+ years of experience in CRM management, customer data analysis, and marketing automation.
  • Strong experience managing enterprise-level CEP/CRM - specifically Braze.
  • Experience using scripting and personalisation languages such as liquid, SQL, JSON, HTML, CSS.
  • Strong experience in a complex technical landscape with several platform integrations.
About Montu

At Montu, we are dedicated to improving the lives of hundreds of thousands of patients. Our company is committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.