Sales Advisor, Key Accounts

2 weeks ago

Melbourne Airport, Australia DSV Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 80642
Time Type: Full Time

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.

DSV Air & Sea is seeking to hire a skilled and passionate Sales Advisor. Key Accounts in Melbourne or Sydney.

As a Sales Advisor, you will be responsible to support the sales team in attaining the monthly as well as annual targets through RFQ support and taking direct customer enquiries. You will also be resolving all complex inquiries from the clients and ensures customer satisfaction.

**Yor typical day at DSV**:

- Supporting the sales team in attaining sales targets
- Preparing monthly, weekly, or daily sales analysis
- Preparing proposals, agreements, sales reports, and presentations
- Creation of quotations and updating to Client Rates in CargoWise
- Supporting implementation, in line with company blueprint
- Collecting, analysing, evaluating, and accounting the information to increase productivity of sales
- Liaising with overseas DSV offices and local procurement teams to obtain pricing
- Monitoring the trends and evaluating the performance and provide feedback to the sales team on improving quote turnaround times and presentability
- Respond to new business spot quotes requests as required
- Be responsible for accurate and timely issue of quotations
- Controls expenses to meet budget guidelines
- Ensures quotations are created in Cargowise and Client rates are managed for autorating.

**About You**:

- Experience in either a Operational or Customer Service focused role in the Freight Forwarding Industry
- Experience with software solutions and large, complex organisations
- Extensive experience in all aspects of global logistics, sales processes and a strong understanding of customer and market dynamics and requirements

**Why DSV?**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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