Front Office Supervisor
6 months ago
There has never been a better time to join The Star Sydney team within our Hotel Department
The Star Sydney have an amazing opportunity for an experienced leader to join our team as a Front Office Supervisor at The Darling Hotel. In this role, you will manage and support our Front Office team while overseeing the daily operations to ensure a worldclass experience for our guests.
**What will my day look like?**
- Leading, motivating and engaging our Front Office Agents to continuously deliver five-star service in line with The Star's Service Culture
- Ensuring the professional and efficient operations of the Front Office team
- Ability to work independently and respond quickly to guest requests
- Responding to guest feedback and implementing changes to prevent reoccurrence
**What are we looking for?**
- Previous duty manager/supervisory experience in hotel/hospitality environment is advantageous but not essential
- Knowledge in Opera System
- Ability to work independently and take actions on guest requests appropriately
- Second language (e.g. Mandarin or Cantonese) is advantageous
- Encourage a positive working relationship between departments & team
**What can we offer you?**
- FREE buffet meal with a new menu every day at our Employee Dining Room
- Uniform laundered and ready for you daily on property
- Rosters confirmed in advance and available direct to your mobile
- Free transport on Light Rail from Central to The Star
- $10/day parking available on property
- 30% staff discounts across our award-winning venues on all 3 of our properties
- Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
- Generous Paid Leave for primary and secondary carers
- The Star is an Employer of Choice for Gender Diversity awarded by WGEA
- Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
- Career development, training, and courses via The Star Academy - limitless career opportunities
- An organisation that values diversity, teamwork and being your best self
- Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._
**About us**
The Star Sydney is a well-known and established entertainment and resort destination With multiple food and bar destinations, luxury accommodation and multiple event venues including the Sydney Lyric Theatre and Star Event centre; there is always something to do or see at The Star. The biggest games can be found in our 24/7 Sports Bar, live large and loud With a wide range of entertainment and service offerings, our guests are always coming back for more.
**Our culture**
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.
**It's your move**
**Make your next move by clicking the link
-
Front Office Supervisor
6 months ago
Sydney, Australia RAC Full timeFront Office Supervisor As a Front Office Supervisor, you will play a crucial role in ensuring the smooth operation of our resort's front desk and guest services. You will be responsible for leading and supervising the front office team, overseeing daily operations, and providing exceptional service to our guests. This role is located at our Monkey Mia...
-
Front Office Supervisor
1 month ago
Sydney, Australia The Star Entertainment Group Full timeFor two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and...
-
Front Office Supervisor
6 months ago
Sydney, Australia Marriott International Full timeAt the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Front Office Supervisor because together, we are better. Start your career at Sheraton,...
-
Front Office Supervisor
6 months ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 24062411 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management At the heart of local communities, Sheraton brings people...
-
Front Office Supervisor
6 months ago
Sydney, Australia Oaks Hotels Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
-
Front Office Supervisor
6 months ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 23197056 **Job Category** Rooms & Guest Services Operations **Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Are you curious, outgoing and warm? Pier One Sydney...
-
Front Office Supervisor
6 months ago
Sydney, Australia RAC Full timeFront Office Supervisor / Assistant FO Manager As a Front Office Supervisor / Assistant Front Office Manager you will be responsible for the Front Office at RAC Karri Valley Resort which is located in the South West region of WA, approximately 3.5 hours' drive from Perth and 15 minutes from Pemberton. The resort offers a range of accommodation to suit all...
-
Front Office Supervisor
1 month ago
Sydney, Australia The Star Entertainment Group Full timeFor two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and...
-
Front Office Supervisor
6 months ago
Sydney, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Front Office Supervisor
6 months ago
Sydney, Australia Oaks Hotels Full timeJob Description We are looking to appoint a Front Office Supervisor at our Oaks Sydney Goldsbrough Suites on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available. About the role: Guide & support the team in providing outstanding guest...
-
Front Office Supervisor
2 months ago
Sydney, Australia The Star Entertainment Group Full timeFor two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and...
-
Front Office Supervisor
1 month ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotel Sydney: At Four Seasons Hotel Sydney, we believe in delivering exceptional guest experiences through our commitment to luxury with genuine heart. Our team members are passionate about creating memorable stays for our guests, and we're looking for a Front Office Supervisor to join our team. As a key member of our Rooms Division,...
-
Front Office Operations Supervisor
1 month ago
Sydney, New South Wales, Australia Marriott Full timeJob Summary:The Front Office Manager Assistant is responsible for supporting the successful completion of daily shift requirements, ensuring guest and employee satisfaction, and achieving operating budgets. This role is a key member of the front office team, contributing to the delivery of exceptional guest experiences.Key Responsibilities:Supporting Front...
-
Front Office Team Lead
4 weeks ago
Sydney, New South Wales, Australia Marriott International Full timeAt Marriott International, we're committed to putting people first. As a Front Office Supervisor, you'll play a vital role in delivering exceptional customer experiences and driving hotel operations.About the RoleWe're looking for a highly motivated and experienced individual to join our front office team as a supervisor. In this role, you'll be responsible...
-
Front Office Operations Manager
2 weeks ago
Sydney, New South Wales, Australia Stamford Hotels and Resorts Full timeAbout Stamford Hotels and Resorts">Awarded for its outstanding service and facilities, our hotel features 18th Century Louis XV and Georgian antiques, and houses one of Australia's largest private collections of fine art.Stamford Hotels and Resorts welcomes people who share our passion and who have a positive approach to simply exceptional service, as well...
-
Front Office Supervisor
3 weeks ago
Sydney, New South Wales, Australia Independent Collection Full timeAbout The RoleAs our Front Office Supervisor, you will be the welcoming face of The Old Clare Hotel, crafting memorable guest experiences that exceed expectations.Your key responsibilities include:Greet guests with genuine warmth and guide them through check-in and check-out with seamless hospitality.Understand guests' needs and tailor their stay to ensure...
-
Front Office Supervisor
3 weeks ago
Sydney, New South Wales, Australia Wyndham Destinations Full timeCustomer Service Lead OpportunityWe are seeking an experienced Customer Service Lead to join our Front Office team at Wyndham Destinations. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of the Reception desk.Key responsibilities include:Greeting and registering of owners and guestsProviding...
-
Overnight Front Office Supervisor
2 months ago
Sydney, Australia The Star Entertainment Group Full timeFor two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and...
-
Front Desk Supervisor Lead
2 weeks ago
Sydney, New South Wales, Australia Marriott Full timeJob SummaryWe are seeking a skilled and experienced Front Desk Supervisor Lead to join our team at Marriott International.About the RoleThis is an exciting opportunity for a motivated and customer-focused individual to lead a team of front desk staff and provide exceptional service to our guests.Key ResponsibilitiesGuest Service: Provide warm welcomes,...
-
Front Office Supervisor
3 weeks ago
Sydney, New South Wales, Australia Independent Collection Full timeAbout The Independent CollectionWe're a carefully curated selection of luxe hotels that embody the essence of hospitality, and we're looking for someone to join our team at The Old Clare Hotel in Sydney's vibrant inner-city suburb of Chippendale.Job Description:As our Front Office Supervisor, you'll be responsible for creating memorable guest experiences...