Front Office Supervisor

4 days ago


Sydney, New South Wales, Australia Independent Collection Full time
About The Role

As our Front Office Supervisor, you will be the welcoming face of The Old Clare Hotel, crafting memorable guest experiences that exceed expectations.

Your key responsibilities include:

  • Greet guests with genuine warmth and guide them through check-in and check-out with seamless hospitality.
  • Understand guests' needs and tailor their stay to ensure it is comfortable, memorable, and uniquely tailored to them.
  • Lead the daily flow of the front desk, creating a smooth and welcoming environment that embodies The Old Clare's charm.
  • Be confident and proficient with all front and back-office equipment, systems, and programs.
  • Respond to guests' inquiries warmly and professionally, always aiming to exceed expectations.

Estimated Salary: AU$65,000 - AU$75,000 per annum

What We Offer

We offer a range of benefits, including:

  • 50% off stays at EVT hotels.
  • $2 movie tickets and discounts at local cinemas.
  • Australia and NZ's largest and most diverse experiences company.
Requirements

To succeed in this role, you will need:

  • Previous experience in a 5-star hotel setting with a dedication to exceptional hospitality.
  • Exceptional communication and interpersonal skills.
  • Flexibility, reliability, and solution-focused approach.

We value creativity, positivity, and a warm smile that lights up the room. If you're passionate about delivering exceptional guest experiences, we want to hear from you.



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