Head of Fleet

4 months ago

Sydney, Australia Inchcape Full time

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.

Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.

Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.

**Position Overview**

This role is responsible for the design and execution of the Inchcape Fleet & Corporate Sales Strategy.

Working in close collaboration with the brand teams on product offering, pricing and supply management, the role will deliver sales growth across the Inchcape portfolio.

**Key deliverables are**:

- Establish and then maintain the Inchcape Fleet sales presence within the NZL market.
- Achieving Sales targets for Fleet and Corporate across the portfolio of brands
- Integrate with both the NZL leadership team and the Fleet & Corporate Centre of Excellence to deliver insights and executions that support the local market strategy.

**Report to**: Managing Director - Distribution

Dotted line - General Manager Subaru Australia, General Manager PCA, General Manager Inchcape New Zealand

**Direct Reports (Team)**:Government Fleet Relationship Manager, Business Fleet Relationship Manager, Fleet & Government Relationship Manager - NZ, Fleet Support Relationship Manager, Fleet Administrator

**Key Working Relationships**:Brand General Managers, Brand National Sales Managers, Brand Marketing Managers

**Key Responsibility**

**Strategy**
- Design and implement the Fleet & Corporate sales strategy across the portfolio of brands.
- Ensure changes to the budget are focused on bottom line, in line with strategic initiatives and are managed effectively.
- Drive commercial effectiveness by determining the key financial drivers that add value whilst always ensuring our customers are central to our decision making
- Build strong relationships with the brands team to align on product portfolio, pricing and volume expectations and opportunities.

**Corporate Sales**
- Generate new corporate fleet business opportunities with a focus on direct client relationships (not FMO’s)
- Manage direct to OEM client relationships
- Generate and submit corporate fleet tenders
- Provide support and guidance to the dealer network for Corporate Fleet sales strategies and fulfilment

**Government Sales**
- Generate new Government Fleet business opportunities.
- Key point of contact for Government procurement departments
- Manage tenders and submissions along with contract management and delivery requirements
- Provide support and guidance to the dealer network for local government (council) sales opportunities.

**Brand Relationships**
- Develop and maintain relationships with the brand teams to continue to drive market share and growth of the brand within the New Zealand market
- Align Fleet & Corporate Sales strategy with brand objectives to deliver on OEM performance requirements.
- Share regular market strategy and performance updates.
- Provide insights on product and pricing requirements to grow Fleet & Corporate Sales volumes
- Regular communication and alignment on volume requirements ensuring a smooth order to delivery process and minimising aged stock risk

**Customer First**:

- Ensure a customer service ethos that is second to none and that builds a genuine differentiation in the market and ensures repeat business is achieved.
- Manage issues with service delivery swiftly ensuring that customer remains the key priority and focus.

**People and Culture Leadership**
- Lead by example and inspire others by exhibiting exemplary behaviours in line with the One Inchcape Values and Behaviours.
- Foster an informing and engaging communication approach across the Inchcape Distribution division that creates an energy and shared purpose to the vision and strategy.
- Role model and drive a culture of accountability, customer focus and collaboration.

**Business Process**
- Create a culture of no compromise in the delivery of quality standards, operations and compliance.
- Monitor and ensure compliance with all Inchcape policies
- Maintain complete and up to date files of all Fleet and Corporate sales enquiries and interactions.
- Deliver key operations to best practice standards.
- Partner with all relevant stakeholders to ensure customer satisfaction / reputation remains front of mind.

**Workplace Health & Safety**
- Every employee has a responsibility to proactively manage risk and ensure a safe work envir

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