Patient Revenue Services Officer

2 weeks ago

Box Hill, Australia Eastern Health Full time

**Title**:Patient Revenue Services Officer**:

- Location: Box Hill, VIC, AU, 3128
- Job Posting Date: 11 Dec 2024

Do you work for Eastern Health currently? If so, please log in to Eastern Health Careers Employee Login using your network login details to see the full range of jobs available to you

**Patient Revenue Services Officer**
- Permanent part time - 32 hours per week| Maintain work-life balance | Experience flexible working
- Box Hill hospital | Close to cafes, public transport and shops
- Welcoming team culture | Culture of learning and improvement

**Eastern Health**
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Healthier Together promise underpins our strategic plan - which is to serve the growing and changing needs of our community and to care about and develop our staff. We believe our people make the difference.

**About the role**

The Patient Revenue Services Officer will undertake the Billing, Receipting and Collections process for Eastern Health in accordance with Standard Operating Procedures.

**About you**

To be successful in this role you will possess:
ESSENTIAL

Revenue services / Finance experience in the health industry with a clear understanding of the basics of accounting
- Ability to perform a wide range of administrative tasks with attention to detail and accuracy
- High level interpersonal, written and verbal communication skills.
- Experience in providing excellent customer service, either in person or phone based.
- Demonstrated ability to manage workflow to deadlines and prioritise tasks

DESIRABLE
- Demonstrated billing experience in a similar role ideally in a hospital/healthcare/Aged care setting Revenue services / Finance experience in the health industry with a clear understanding of the basics of accounting
- Proven understanding of Private health fund claiming process, inclusive of Medicare, Private health funds, TAC and Workers Compensation
- Sound knowledge of Patient Management systems i.e. iPM or other
- Medical terminology knowledge
- Experience with PowerBilling, Revenue Collections (PBRC) Software
- Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the _Australian Immunisation handbook (based on ATAGI advice)_. Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment._

**What we offer**

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here
- Diverse and engaging career opportunities
- Friendly & supportive team
- Flexible working hours
- Salary packaging options
- Career progression in our teaching hospitals

**Next Steps**

**Good to know**:

- We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability - within the communities we serve and our Eastern Health team.
- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
- Advertising may end before the closing date.

Contact Person:Susan Simon

Contact Number: 0409198950

Job Posting End Date: 08/01/2025

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

**Our Values in Action**:
Respect for all | Safe always | Partnering in care | Learning and improving every day

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