Patient Services Assistant

4 months ago


Forest Hill, Australia Fresenius Medical Care Full time

Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
- Ensures cleanliness and neatness of patient’s environment and stock room
- Ensures cleaning of the Isolation rooms is done when required.
- Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
- Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
- Serves, distributes and collects patient / visitors meals and refreshments
- Arranges patient transport from Dialysis treatment
- Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
- Monitors consumable stores and orders stock as required
- Confirms delivery of stock, checks inventory and documentation
- Performs stocktake when requested
- Maintains Clinic Manager database
- Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
- Orders and pack away linen
- Assist in the collection of blood samples by pathology lab, help spin blood before collection
- Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
- Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
- Engages in interne.al and external in-service activities to enhance / maintain skills and knowledge

Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
- Demonstrated organizational and problem solving skills combined with the ability to work in a self-directed manner
- Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
- Knowledge of Work Health and Safety as it relates to the role within the facility
- Understanding of the Quality improvement process and risk management obligations
- Demonstrated skills in food preparation and presentation
- Basic office skills, including filing and answering telephone enquiries
- Previous experience in patient assistant role
- Basic computer literacy.
- Completion of a Patient Service Assistant Certificate or equivalent qualification
- Demonstrated commitment to quality improvement initiatives.
- Effective communication skills, both written and verbal
- Team player



  • Box Hill, Australia Eastern Health Full time

    **Title**:Patient Services Assistant **Location**:Box Hill, VIC, AU, 3128**Job Posting Date**:1 Oct 2024Do you work for Eastern Health currently? If so, please log in to Eastern Health Careers Employee Login using your network login details to see the full range of jobs available to you **Patient Services Assistant** - Casual - Flexible to work morning,...


  • Castle Hill, Australia CMH Practice Management Pty Ltd Full time

    **Description**: **Who are we?** Castle Hill Medical Centre provides comprehensive services to the Hills area and surrounding districts. The practice has 25 GP’s, a large nursing department, a generous patient services team, X-ray facilities, pathology, and many multidisciplinary team members. **About the role** We are looking for an enthusiastic,...


  • Forest Hill, Australia Dentasmile pty ltd Full time

    **About the business** Lincoln Dental is now hiring and looking for a Part time dental assistant/receptionist to join our team.. Patient care is our top most priority and we always aim to provide exceptional care services to our patients. We are an accredited Dental Centre with the latest technology. We are seeking an enthusiastic dental assistant to join...


  • Box Hill, Australia Epworth Healthcare Full time

    In this Full-time role, based in Box Hill, you will be responsible for the end to end process of patient admission and ensure this is managed effectively and efficiently. You will be part of the Patient Services team and report to the Operations Manager. **You will make an impact by**: - Leading and modelling an environment that is focused on customer...


  • Forest Hill, Australia Oscar Wylee Full time

    **Join and grow with Oscar Wylee as an Optical Assistant!** At Oscar Wylee, we pride ourselves on our culture and people. The culture is vibrant, supportive & exciting! **Benefits** - Supportive Team Environment - Vibrant Culture - Long Term Career Progression - 1 FREE pair of glasses every 6 months Oscar Wylee is a leading optometry company with 130+...


  • Forest Hill, Australia For Health Group Full time

    The Company Primary Dental is one of Australia's largest Dental Support Organisations, supporting a nationwide network of over 180+ independent dentists in 60+ dental centres across Australia. We are a family of 50+ Dental support team members, 300+ Dental Assistants and a Dental Management team made up of people with decades of experience working in and...


  • Forest Hill, Australia For Health Group Full time

    The Company Primary Dental is one of Australia's largest Dental Support Organisations, supporting a nationwide network of over 180+ independent dentists in 60+ dental centres across Australia. We are a family of 50+ Dental support team members, 300+ Dental Assistants and a Dental Management team made up of people with decades of experience working in and...


  • Clifton Hill, Australia Johnson Recruitment Full time

    Permanent part time role (3 - 4 days) & WFH options - Help create a special experience for patients - Newly created role due to ongoing expansion **Our Client** She is a busy surgeon with an earned reputation for excellence, care and compassion. Her strong referral relationships ensure her consulting and surgical schedules are full many weeks/months in...


  • Forest Hill, Australia For Health Group Full time

    The Company Primary Dental is one of Australia's largest Dental Support Organisations, supporting a nationwide network of over 180+ independent dentists in 60+ dental centres across Australia. We are a family of 50+ Dental support team members, 300+ Dental Assistants and a Dental Management team made up of people with decades of experience working in and...


  • Box Hill, Australia Eastern Health Full time

    **Title**:Patient Revenue Services Officer**: - Requisition ID: 2526 - Location: Box Hill, VIC, AU, 3128 - Job Posting Date: 15 Jan 2025 Do you work for Eastern Health currently? If so, please log in to Eastern Health Careers Employee Login using your network login details to see the full range of jobs available to you **Patient Revenue Services...

  • Retail Assistant

    7 months ago


    Forest Hill, Australia ProVision Full time

    This is a fantastic opportunity for a motivated person to join a dedicated team as a Retail Assistant, and providing administrative support to the team. **ABOUT US** My Optometrist Forest Hill is an independent optometry practice who pride themselves on providing superior vision and customer care to their customers. **THE BENEFITS OF WORKING WITH US**: -...


  • Box Hill, Australia Imaging Associates Full time

    **About our company** Imaging Associates is a successful privately-owned radiology business providing services to patients from across the eastern suburbs of Melbourne, Gippsland and Wagga Wagga. Our experienced and vibrant team are committed to providing exceptional patient care and service to our referring clinicians. We are on a strong growth...


  • Box Hill, Australia Eastern Health Full time

    **Title**:Patient Relations Advisor**: - Location: Box Hill, VIC, AU, 3128- Job Posting Date: 27 Nov 2024Do you work for Eastern Health currently? If so, please log in to Eastern Health Careers Employee Login using your network login details to see the full range of jobs available to you **Patient Relations Advisor** - Permanent Full Time | With monthly...


  • Forest Hill, Australia Uniting AgeWell Full time

    **About Us**: At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and...


  • Forest Hill, Australia Uniting AgeWell Full time

    **About Us**: At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and...


  • Forest Hill, Australia Plan B Recruitment Full time

    Forest Hill Location - 3 Months+ - Starting Early November - Parking Available This is a brilliant opportunity to be part of a highly-regarded organisation in the field of community health care. Specialising in health, wellness, residential and retirement living, it is a long-established not-for-profit that is in a growth phase, particularly in...

  • Aged Care

    5 days ago


    Forest Hill, Australia Raffles Services Group Pty Ltd Full time

    **Southern Support Family is focused on delivering home care, home maintenance and allied health services.** **We also cater for many clients with diverse needs such as the home care package recipients, NDIS participates and those who are culturally & linguistically diverse and those in care facilities.** We are currently seeking Personal Care Assistants...

  • Aged Care

    7 months ago


    Forest Hill, Australia Raffles Services Group Pty Ltd Full time

    **Southern Support Family is focused on delivering home care, home maintenance and allied health services.** **We also cater for many clients with diverse needs such as the home care package recipients, NDIS participates and those who are culturally & linguistically diverse and those in care facilities.** We are currently seeking Personal Care Assistants...


  • Forest Hill, Australia For Health Group Full time

    The Company ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the...


  • Forest Hill, Australia For Health Group Full time

    The Company ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the...