Administration Officer
2 months ago
**Imaging Associates**
Imaging Associates (IA) is a doctor-led, highly respected and rapidly growing radiology business with practices across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. IA prides itself on providing cutting edge diagnostic imaging services with a focus on clinical and patient excellence.
We are on a strong growth trajectory and are committed to providing a premium and professional service as we continue to grow.
Due to internal promotion a full-time opportunity is present for a customer-focused **Administration Officer - Radiologist Workflow.**
This role will provide a range of administrative support services to the broader Radiologist team to ensure they achieve their objectives in a timely, reliable and efficient manner, along with the office management of Imaging Associates’ Support Office.
***What will you be doing?**
- Provide admin and clerical support services to Radiologists, monitoring work priorities and workflow to ensure delivery of efficient and effective patient focused services.
- Manage and coordinate internal and external calls for Radiologists.
- Monitor and evaluate admin processes, systems and procedures to improve office efficiency and workflow.
- Manage Support Office facilities, including OH&S practices, repairs, maintenance and security.
- Manage reception enquiries, deliveries, incoming/outgoing mail, upkeep of office meeting rooms/amenities and stationery/office supplies.
**What are we looking for?**
To thrive in this new role, you will have:
- Previous administration experience in delivering high quality customer service with medical and/or health sector.
- Excellent communication and interpersonal skills with the ability to develop positive working relationships.
- Ability to demonstrate professional diplomacy and discretion while maintaining confidentiality.
- Demonstrated ability to anticipate and proactively meet the professional needs of the Radiologist team.
- Strong problem-solving capabilities with a process improvement mindset
- A positive and flexible approach with the ability to work under pressure at times
- Proficiency in in Microsoft Office suite of programs _(knowledge of RIS and PACS software advantageous)._
**What do we offer?**
- Join a progressive and growing business with the opportunity to grow your career
- A full-time opportunity that offers a rotating roster Monday to Friday from 8am to 6pm
- Work with an experienced, passionate, and supportive team driven by providing quality and excellence in patient care
- Structured induction and onboarding to help you succeed
- Competitive remuneration
- Flexibly hybrid working arrangements
If you’re driven by a passion to deliver excellent customer service and want to make a positive and meaningful impact to the community, join us and be part of a team that truly makes a difference **click APPLY NOW
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