Housing Services Officer

2 months ago

Box Hill, Australia Department of Families, Fairness and Housing Full time

**Job Title: Housing Services Officer**
- Client centred role engaging with people and the community.
- Promote and support the wellbeing of vulnerable Victorians.
- Build your career in this dynamic role.
- Rewarding work - every day you know you're making a real difference.

**About the role**:
We are seeking an enthusiastic individual who is passionate to join our network of community workers that share a responsibility for working with vulnerable people to support their health and well-being whilst in public housing.

Housing Services Officers play a vital role in delivering a client centred service to individuals and families who seek housing assistance or may reside in public housing. The role is varied and will keep you challenged undertaking a range of tasks relating to tenancy and property management and providing housing advice and assistance.

The role will be responsible for tenancy and property management that is in line with the Residential Tenancies Act (RTA), ensuring awareness of tenant and landlord roles and responsibilities and always ensuring the public properties our clients reside in are of good standard.

**What will you be doing?**

No two days will be the same. One day you may be in the office doing administrative related tasks, or assessing clients' needs and providing advice on housing options, the next day you may be on the road conducting home visits, organising maintenance, liaising with vulnerable renters, helping people health issues, and connecting them to supports to enable them to thrive in their communities.

**Your accountably will be to**:

- Work with tenants to assist and support them in maintaining their tenancies.
- Carry out property inspections every 6 months and complete required property reports.
- Attend court/tribunal hearings where necessary to represent the interest of the department.
- Ensure tenancy and property records are kept up to date and information recorded meets the department and regulatory standards.
- Maintain positive relationships with external and internal stakeholders.
- Actively contribute to developing and implementing strategies that connect tenants to additional support.

**To be successful in the role, you may**:

- Have demonstrated experience working or interacting with vulnerable client groups.
- Previous experience in a client-focused role working with the public.
- Community service or housing experience or even property management experience.
- Experience with Microsoft Office products for reporting.
- Excellent written and verbal communication skills.
- Ability to problem solve and makes decisions.
- Resilience and perseverance while adapting to challenging situations.

**What we offer you**:

- A comprehensive onboarding processes.
- Continuous training opportunities while on the job.
- Employee wellbeing and support programs
- The opportunity to start or advance your career in the Victoria Public Service
- Extensive leave provisions to balance work and personal life.

**How to apply**:
***
- Please submit a up to date CV.
- Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

  • Housing Manager

    1 month ago

    Box Hill, Australia Jubilee Housing Full time

    About the role As Housing Manager, you will be pivotal in ensuring high-quality service delivery for our renters, overseeing property management, and representing JHI’s mission. Working closely with our Finance Manager and Pastoral Care Worker, you’ll deliver a holistic approach to community housing. Key Responsibilities - Rental Management: Manage...

  • Reception Services Officer

    3 months ago

    Box Hill, Australia Department of Families, Fairness and Housing Full time

    THE ROLE The Reception Services Officer is a critical position within the East Division, Department of Families, Fairness and Housing. The role is public facing and can be the first interaction an individual has with the organisation. The role is responsible for assisting clients, the general public and other service providers with the purpose of their...

  • Field Service Officer-box Hill

    1 month ago

    Box Hill, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** Field Services Officers provide technical building advice and expertise in relation to the maintenance and upgrade of social housing properties. The role involves undertaking property inspections to assess and arrange repair and remedial works orders, arranging specifications and cost estimates for works such as fencing and disability...

  • Community Housing Officer

    6 months ago

    Box Hill, Australia Pinpoint Property Recruitment Full time

    Highly rewarding job and opportunity to make a real difference in people's lives - 6 week temp role with the potential of leading into permanent employment - High-profile organisation to have on your resume which will open further doors! **Bring your expertise to our client’s highly skilled team based in the City of Whitehorse area. Get to work alongside...

  • Housing Officer

    6 months ago

    Spring Hill, Australia Beaumont People Full time

    Not-For-Profit Organisation - Community Housing Provider - Spring Hill, Brisbane QLD 4000 - $77,500 + super + salary packaging - **Housing Officer**: - **Not-for-profit community housing provider**: - **Full time permanent**: - **Based in Spring Hill QLD, 4000**: - **$77,500 + super + salary packaging** **About the organisation**: Our client is a...

  • House Cleaner

    6 months ago

    Box Hill, Australia Excel Cleaning Full time

    Are you the kind of person who loves to choose your own hours and be active in your work? If so, then home cleaning with Excel may be just the job for you! At Excel Cleaning, we are a family run business, and we bring this family mentality to our work. We build personal relationships with each of our cleaners, and take pride in being a helpful and friendly...

  • House Cleaner

    6 months ago

    Box Hill, Australia Excel Cleaning Full time

    Are you the kind of person who loves to choose your own hours and be active in your work? If so, then home cleaning with Excel may be just the job for you! At Excel Cleaning, we are a family run business, and we bring this family mentality to our work. We build personal relationships with each of our cleaners, and take pride in being a helpful and friendly...

  • Client Support Officer

    1 month ago

    Box Hill, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door (Support and Safety Hub). Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and...

  • House Lead

    2 weeks ago

    Box Hill, Australia Attainable Care Full time

    Team Management & Rostering - Oversee and manage a team of support workers within service outlets or community settings. - Collaborate with the rostering team to coordinate and optimize support worker schedules, ensuring participants receive consistent and appropriate care. - Coordinate support worker rosters to ensure participants receive consistent and...

  • Customer Service Specialist

    4 weeks ago

    Cannon Hill, Queensland, Australia Empire Group Full time

    Job OverviewFundamental to the success of our business is our ability to provide responsive maintenance services for government housing properties. This role plays a pivotal part in ensuring that residents receive efficient and courteous assistance.Responsibilities:Coordinating with contractors to arrange prompt maintenance for government housing...

  • Customer Service Representative

    2 weeks ago

    Box Hill, Australia Invincible Energy Full time

    Our team is both customer facing and back of house processing, you will be navigating your way through inbound/outbound phone calls. These calls can include sales verifications & assisting customers with their onboarding experience. We're offering full time permanent opportunities 9:00am - 5:30pm Monday to Friday. **You will need**: - A Customer service...

  • Patient Revenue Services Officer

    1 month ago

    Box Hill, Australia Eastern Health Full time

    **Title**:Patient Revenue Services Officer**: - Location: Box Hill, VIC, AU, 3128- Job Posting Date: 12 Nov 2024Do you work for Eastern Health currently? If so, please log in to Eastern Health Careers Employee Login using your network login details to see the full range of jobs available to you **Patient Revenue Services Officer** - Casual | Maintain...

  • Customer Service Representative

    4 weeks ago

    Cannon Hill, Queensland, Australia Empire Group Full time

    The Empire Group is seeking a highly skilled Customer Service Representative to join their team as a Maintenance Support Officer in a Call Centre environment.This exciting opportunity allows the successful candidate to build relationships with customers and contractors, arranging responsive maintenance for government housing properties. Responsibilities...

  • Patient Revenue Services Officer

    2 weeks ago

    Box Hill, Australia Eastern Health Full time

    **Title**:Patient Revenue Services Officer**: - Location: Box Hill, VIC, AU, 3128 - Job Posting Date: 11 Dec 2024 Do you work for Eastern Health currently? If so, please log in to Eastern Health Careers Employee Login using your network login details to see the full range of jobs available to you **Patient Revenue Services Officer** - Permanent part time...

  • Patient Revenue Services Officer

    1 month ago

    Box Hill, Australia Eastern Health Full time

    Patient Revenue Services Officer Casual | Maintain work-life balance | Experience flexible working Box Hill hospital | Close to cafes, public transport and shops Welcoming team culture | Culture of learning and improvement Eastern HealthEastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical,...

  • Customer Service Officer

    3 months ago

    Box Hill, Australia The Y Victoria Full time

    **Work options**: Hybrid Flexible working both from home and our state office in Box Hill. Our Vision is a better tomorrow where all people can belong. With over 5,000 staff and volunteers, we deliver services at more than 150 locations every day, including: Children's Programs, Action Sports, Camps, Recreation, Youth Services and The Virtual Y. **About...

  • Asset Officer

    6 months ago

    Spring Hill, Australia Davidson Group Services Full time

    **About the Company** Davidson have partnered with a dynamic and innovative non-profit organisation committed to assisting low income and/or disadvantages families and single people with Community Housing. We are currently seeking a highly motivated Asset Services Officer for a 12-week contract. **About the Role** - Build and maintain positive...

  • Customer Service Officer

    2 months ago

    Box Hill, Australia Box Hill Institute Full time

    Based at our Elgar Road Campus, Box Hill - Casual opportunity available - PACCT 3 hourly rate $37.57 **About the role**: An exciting opportunity to join Box Hill Institute and to be the first point of contact in providing a positive experience to students and assisting with their course queries. The Customer Service Officer provides professional customer...

  • Despatch Coordinator

    6 months ago

    Box Hill, Australia Adbri Masonry Full time

    **The role** A Despatch Coordinator / Customer Service Officer is required for our Adbri Masonry distribution yard in Boxhill. The position will be responsible to coordinate and maintain a reliable despatch service, working with our yard staff, customer service team, the national logistics team, and our transport contractors to ensure our customers get the...

  • Administration Officer

    2 months ago

    Box Hill, Australia Imaging Associates Full time

    **Imaging Associates** Imaging Associates (IA) is a doctor-led, highly respected and rapidly growing radiology business with practices across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. IA prides itself on providing cutting edge diagnostic imaging services with a focus on clinical and patient excellence. We are on a strong growth...