Afterhours Administration Officer

2 weeks ago


Box Hill, Australia Imaging Associates Full time

**Imaging Associates**

Imaging Associates (IA) is a doctor-led, highly respected, and rapidly growing radiology business with multiple clinics across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. IA prides itself on providing cutting edge diagnostic imaging services with a focus on clinical and patient excellence.

Our Teleradiology division was created in 2023 to strengthen the support we provide to our referrers and patients, and we are excited to be recruiting for several Administration Officers to join the casual team.

**Afterhours Administration Officer, **Teleradiology Casual Positions**

This is a busy concierge role seeing you juggle calls and managing workflows on multiple systems, so you need to be tech savvy and able to adjust to working on several different hospital systems. You are organised and comfortable prioritising, reprioritising, and escalating based on urgency.

You will need to anticipate and proactively meet the professional needs of the Radiologist team: you come with a positive and flexible approach and an ability to work under pressure.

As the Afterhours Administration Officer you will:

- Provide a range of administrative support services to the broader Radiologist team.
- Coordinate internal and external calls for Radiologists.
- Manage and monitor work priorities and workflows to ensure delivery of efficient and effective patient focused services.

We are seeking After-Hours Administration Officers to join our **casual** team. This role offers flexible hours, with shifts available Monday to Friday 4:00 pm to 11:00 pm, and Saturday and Sunday from 8:00 am to 11:00 pm.

**What’s on offer?**
- Work in our brand-new Box Hill office.
- Increase your earning capacity with a substantial shift loading.
- Structured onboarding and training to set you up for success.
- Join a friendly, experienced, and supportive team driven by providing incredible customer service and administrative support.
- Be part of our growing Teleradiology division and explore exciting and different career pathways.

**What experience do I have?**
- Proven customer service and administration experience where you have had to provide high quality support to a range of stakeholders.
- Systems savvy, comfortable learning and using multiple systems and software packages.
- Agile and nimble, able to work quickly, think on your feet and use your initiative to problem solve and find solutions that work for all parties.
- Organised and planned in your approach to enable you to stay on top of tasks.
- Efficient and clear communicator able to work well with others and build strong relationships quickly.
- Healthcare experience would be highly advantageous
- Above all you are trustworthy, diligent, self-motivated, and driven by providing outstanding service.



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